|Venue name:||London Waterbus Company||Contact:|
58 Camden Lock Place
|Opening hours:||Until Sep 30 2011: Daily from Little Venice or Camden 10am, 11am, 12noon, 1.15pm, 2pm, 3pm, 4pm and one-way at 5pm|
|Transport:||Tube: Camden Town/Chalk Farm|
|Do you own this business?|
Average User Rating
2.3 / 5
- 5 star:1
- 4 star:0
- 3 star:0
- 2 star:1
- 1 star:2
Was awful. Paid £8 to sit inside this big floating tank with a bunch of pensioners whilst the speakers droned out a monotonous historical tour of footpaths, some trees and caged pheasants. The manager was a woman called Maggie, and she was really rude to us, demanding that we pay extra for "departure tax" and "luggage handling". She was a real bully and reminded me of the teachers that I used to have at Catholic School. I'd recommend going with one of the other companies.
took a ride on the boat from Little Venice to Camden. Crowded and could not see much. There is a big queue in the mornings and some people keep jumping the queue due to lack of queue management skills from staff. In addition, the website warns that no bookings are accepted but we were forced to wait for a group who turned up late and incomplete. I saw some people who had queued a lot being denied boarding. The whole experience was a mess, think about it twice or make sure you are the calmest passenger ever.
I too had an awful experience at the Waterbus Company. The manager, Maggie, was horrible. She told us to get off the boat as our child was crying. She would not refund our ticket cost either. She was extremely rude. She racially abused my wife by saying `all you foreigners with your babies`... then muttered something which was not clear.
I made this journey two years ago with my late Mom and we both thoroughly enjoyed it. One of the highlights of our visit to London. Even though I had lived in London some years ago and returned since on many occasions I never know it existed until I saw a listing in Time Out. It was a beautiful sunny morning when we arrived at Little Venice so our half hour wait was easily spent soaking up the atmosphere. When the boat arrived the staff were very friendly and immediately helped my Mom aboard. We spent the journey peering out the windows trying to identify all the landmarks as we passed them. The journey passed all too quickly and in no time at all Camden Lock was in view. As we climbed off the boat we were greeted by the bustling crowd of a busy Sunday market day. What a spectacular way to arrive in Camden Town. Highly recommended and certainly high on my agenda when I visit London again soon.