Garrison

a very disappointing Sunday service... My girlfriend and I had been to the Garrison before and had a brilliant time. So much so, that on a rare day off from work, we had made a very concious decision to head back here, and spend a very lazy, very boozy lunch together. On arrival, we were greeted by a very unhappy team of staff, who frankly didn't appear to want to be there, nor did the majority grasp any elements of what contributes to a warm welcome and friendly service. What made this matter worse, is that the manageress was the most sour-faced of them all. Sadly, first impressions lasted and it set the mood for the rest of our stay - which we cut short, deciding to spend our money elsewhere. The food was good-to-average. A beautiful pork belly, sadly topped with inedible crackling, accompanied by raw carrots - solid as rocks and a watery gravy. It appeared to us, that the staff are lacking in organisation. We were served by no less than 6 different members of staff, ensuring that no consistency or markable level of service was delivered. The venue is lovely, but sadly the design is let down by the team. A great shame, as we were so looking forward to letting the wine flow and the courses roll in. On leaving, the manageress did come to apologise for being grumpy and said she was feeling under the weather. Perhaps this should have happened during our visit, at the time that we made the complaint to the other staff member. Too little, too late I'm afraid.

Lovely interior, shame about the food! You get the sense that they're just trying a bit too hard with their menu. I had a goat's cheese salad, rabbit wrapped in bacon and we tried to share a crumble for dessert - I say tried because we ended sending it back, along with the rabbit. The chef had clearly gone a bit blow-torch mad which resulted in 2/3 dishes tasting a bit like singed hair (this was true of the goat's cheese, but I wasn't sure if that was the flavour they were going for so I didn't send it back). The rabbit was unwhelming- the bacon was fatty and undercooked and generally unappealing. The crumble went straight back with its funny singed taste. Having said that, the staff were very helpful and offered to take the main and dessert of the bill, but we still ended up paying nearly £50 for what was one of the worst meals I have in London.

I had been to The Garrison before but was disappointed this time. The food was ok but actually nothing special. My starter of mozzarella and tomato with salad contained three very tiny balls of cheese and my main course was not great either. It's always busy but with all the great restaurants on the street I think The Garrison need to up their game if they want better reviews. I went to Antico the night before which was much better.

Lovely setting, great decor, good vibe in there. Personally my food was very tasty however 3 of our party were served cold food - they sent it back in a polite manner and they brought it back on different plates but it had clearly been nuked in the microwave after the waitress agreed it was stone cold. THEN, the complete JERK of a manager had the audacity to blame us for 'not complaining at the time' when it came to settling the bill. He was so up his own arse it was embarrassing. Such a bitter taste was left in our mouths that we will not return which is a shame as it has great potential.

Swish place in an excellent location opposite the woolpack which has a superb beer garden for pre dinner summer drinks. Excellent ambience and the choice and quality of food on the menu was very good, the significant issue here was the fact the venison and celeriac mash we ordered was delivered stone cold, the food came back to the table very quickly and the venison significantly more ‘chewey’ can only assume it was put in the microwave. Rather than spoil that night we chose to leave complaints until the end of the evening, at this point the particularly stubborn and rude manager, refused to leave the two dishes in question off the tab insisting we ought to have complained at the time. He also insisted he had moved the goalposts significantly by removing the £40 discretionary service charge. Was appalled by the attitude of a manager & staff who was happy to create a scene in a packed restaurant area, rather than £40 (Approx 10% of our bill) off the bill. This is a diner that in London finds it extremely rare to have course for complaints, for this reason I will be amazed if this place is flavour of the month on Bermondsey Street for much longer.

Where to start, we dropped by the Garrison today for a lunch on my birthday non the less. To call this tasty pub food is to be delusional. Over priced non tasting small dishes, rather ignorent service and to top off the visit I get served a dessert that sounded delicious but a matter of fact was nothing like the description in either content or flavor. Felt jolly to pay the bill and service charge only to leave feeling hungry and insulted. Don't let the interior fool you, keep walking!

The menu is inticing, but the food fails completely to live up to expectations. The squid and chorizo salad was a confused warm mess whose titular ingredients where noticeable by their absence. The service was poor and on occasion vaguely confrontational. Do not waste your money!

Excellent breakfast! Plenty of options to choose from. Staff were really friendly & the atmosphere relaxed. Can't go wrong if you're in the area.