Oxo Tower Brasserie is a dreadful experience, never again. Poor and very unpleasant service, food is utterly expensive, the noise is unbearable. the only good is thing is not about the restaurant, it's the view. To avoid by any means, I've never been so disappointed.
Oxo Tower Restaurant, Bar & Brasserie
Rob Greig / Time Out
Time Out rating:
Time Out says
Posted: Wed Sep 25 2013
The Oxo Tower is a London landmark, and its restaurants – a dining room and brasserie, and a bar too – emanate a sense of occasion. A glass frontage makes the most of river views, but the brasserie terrace on a summer night was the ideal vantage point (or should have been, but the ferocious air-conditioning seemed to permeate outside). Cooking has an adventurous global slant. Take beef carpaccio, here teamed with teriyaki onions, shimeji mushrooms and wasabi mayonnaise. Other dishes stick more consistently with their region of origin – as with our starter of lamb merguez sausages with couscous, houmous and dukka, which was fine but no more than the sum of fairly run-of-the-mill ingredients. Soft-shell crab was better, fried in fine golden breadcrumbs, with ‘kimchi slaw’ and a ‘Korean barbecue mayonnaise’ lending eastern bite. There’s global inspiration in the mains too. Scallops with fried coconut cake, tomato kasundi (an Indian relish) and coconut cucumber salad was our dish of the night: a generous portion of big, soft, meaty scallops set on polenta-like coconut cake, the cucumber salad a delicate accompaniment. Sea bass with oyster mushrooms and crayfish soba noodles was interesting too, but packed a milder punch. Service had a few mix-ups on our visit, but overall the vibe was good. Be prepared to pay for those glorious views, though.
The bar is effectively a separate entity; read about it here.
Oxo Tower Restaurant, Bar & Brasserie 8th floor
Barge House Street
- Cross Street:
Oxo Tower Wharf
- Venue phone:
020 7803 3888
- Venue website:
- Opening hours:
Bar Open 11am-11pm Mon-Wed; 11am-11.30pm Thur; 11am-midnight Sat; noon-10.30pm Sun. Meals served noon-11pm Mon-Sat; noon-10pm Sun. Main courses £6-£12.Brasserie Meals served noon-11pm Mon-Sat; noon-10pm Sun. Main courses £13-£33. Set meal (noon-4.45pm, 5-6.15pm, after 10pm Mon-Fri; 5-6.15pm Sat; 6-6.30pm, after 9pm Sun) £24.50 2 courses; £29.50 3 courses.Restaurant Lunch served noon-2.30pm Mon-Sat; noon-3pm Sun. Dinner served 6-11pm Mon-Fri; 5.30-11pm Sat; 6.30-10pm Sun
Tube: Southwark tube or Waterloo tube/rail
Main courses £22-£35. Set lunch £36.50 3 courses
Oxo Tower Restaurant, Bar & Brasserie
- 8th floor
Barge House Street
- 020 7803 3888
- 8th floor
- Oxo Tower Restaurant, Bar & Brasserie
Average User Rating
2.9 / 5
- 5 star:7
- 4 star:1
- 3 star:3
- 2 star:3
- 1 star:7
Oxo Tower, you're on the slide. I love this space but it is quite expensive and we expect high standards. The small things matter; the duty manager (?) in a shiny suit and unpolished shoes; the spiders all down the outside edge of the window with dead ones dangling from box hedging on occupied balcony. The food that arrived almost instantly. Yes, we were on the early menu but service was too quick. Someone has lost control.
Great place to eat on a Saturday night if you have a plane to catch, play to watch or childminder who is early to bed. In just over an hour we had enjoyed a bottle of wine, average food and fantastic views. Unfortunately this was our nights entertainment but we were out before nine feeling as if we had been to a fast food joint which cost us £100+
This is a beautiful space, made ugly by the blue lighting but the food is not as good as elsewhere and the service is just not coordinated
Although not this restaurant but of this group formerly,Zinc Bar and Grill on Heddon Street, now known as Piccolini,s, I believe the decor hasn't changed ,still strikingly of blues and zincs giving it a contemporary and stylish feel to the place. Great for a eating at lunchtime rather than a sophisticated three course evening meal. Also great for parties and pre- dinner cocktails as it specialises in cocktails as the 'Lurve Hurts'. The wine list is also impressive with Cabernet Sauvignon Blanc,Merlot and the very expensive Dom Perignon champagne. The meals however are snacks and could serve very well as starters with lovely warm grilled tamato salads though spoiled by bland Pumpkin Veloute. For an ex- Conran restaurant, this place is more famous for the owner than the menu. I don't believe the change in name has done this bar/restaurant any credit.
I went here for my Birthday treat. The service was very poor. There was lots of staff however they all seemed to be rushing about doing very little and were very inattentive. I had to wait 10 minutes for a glass of water from asking. If you sit inside it is very noisy and there isn't a very good ambiance, fortunately we managed to get moved outside which was a lot more pleasant. Now for the food. We had the chateaubriand which to be honest was probably the worst I have had in any restaurant. One couple who had it actually sent it back and had something else. The meat wasn't cooked to medium rare very well and came out cold. The meat was also very very fatty which is not usual for this cut of meat. Drinks The 2 wines I wanted off their list were not available and also their half bottle or single glass wines were limited. For example i prefer a Chilean or Argentinian wine with red meat but neither were an option. They command a high price for the views but even sitting outside its hard to see (unless you get placed on a table right on the edge). Very disappointed overall and wont be returning.
Disgusted of Tunbridge Wells must have been to a different restaurant. I went on a spring lunchtime with my mother and an old family friend - all of us discerning diners and wine buffs. We found the food & wine excellent, the service attentive without being intrusive, the ambience and decor pleasingly chic and modern, offsetting historic buildings in the wonderful panoramic view. I'd love to know where in Tunbridge Wells and similar provincial towns you can get all this. I might bother to visit if they existed ...
I really don't get some of the reviews for Oxo - what are your expectations that you would come to Oxo and leave disappointed? Had dinner at the Brasserie last night with a friend. Duck egg starter was perfectly cooked with a still runny centre and crisp coating, the beetroot was delicious according to my friend. The Cod main was beautiful and again, perfectly cooked with a nice firm texture, the accompanying smudge of puree and baby octopus salsa although they looked small were just the right amount and complimented the fish really really well. Gorgonzola tortelloni parcels were incredible, so smooth and sweet. Chestnut ice cream was amazing, as was the pistachio pannacotta. The service was good, the staff were all charming without being over the top, we were left at our table and not hurried, they filled our glasses. Again, I don't see what more you could want from a very well known central London restaurant, but I left very satisfied and would recommend it highly. And I haven't even mentioned the view....
Excellent food but very poor service. Wine glasses not topped up. My wife waited for ages to get water topped up. Loads of staff wandering around. Not impressed.
Absolutly fantastic evening!!! Booked a suprise birthday dinner for my husband, was a bit worried having read quite mixed reviews on several websites. However my husband and i were absolutly delighted. Our table was beside the window and the views are beautiful! And to top it off my hubby was presented desert with a candle, which was a lovely touch! Thank you!! Food, service and ambiance, all wonderful. I recommend you try amd see for yourself!
I don't often review restaurants, but this one is so bad that I think it's important to warn people. The Oxo Tower Restaurant has pleasant views over the Thames and across London, but that's where the niceness stops. The food is bad, the waiting staff are quite uniquely unpleasant, the decor is naff and the prices are just stupid. My fillet steak was grey and overcooked, and the accompaniment was confused and poorly made. The fish was oversalted, served with stodgy risotto and some nothingy little patch of damp spinach. We were seen to by several different waiters, none of whom were particularly warm and all of whom seemed intent on selling us things we hadn't asked for. The sommelier actually raised his eyebrows in surprise when we said we weren't drinking and the man who took our order asked us twice whether we wanted a £4.50 side of French beans. When we'd said no twice, he asked "are you sure?". The decor, as previously mentioned, is naff. Blue neon, like a bad club in a provincial town, dominates the bar, ceiling and even the little mobile ice bucket on wheels. The ceiling is a sort of slatted Venetian blind affair, through which chickenwire and ducts are visible. You can only see the beautiful views if you're on the balcony - the interior is crammed with as many tables as physically possible, so most people don't experience the view. And the prices? Food starts at £30 for a main, £20 for a starter. I'm no stranger to the quality establishments and faine daining available within a ten minute taxi ride of the Oxo Tower - this doesn't even come close, yet they're asking two Michelin star prices. You'd be better off taking a cab to Le Gavroche, or the Ledbury, or Marcus Wareing, or Hibiscus. Frankly, you'd even have more joy at the crepe place around the corner or the little pizzeria on the waterfront. London has some fantastic restaurants on offer, some of which are expensive - this isn't one of them. This is a nasty little place with bad food and rude waiters. I know this is a bit of an essay but it's actually hard to overstate how dreadful this restaurant is. Avoid.
Nice food. But nothig exeptional. Small portions. Poor service. We've got our table after 40 minutes of waiting (came just in time we booked). Got the worst table (near bar, far from window, but booked in first row), empty plates were on the table for 20 minutes. No smile, no attention.
12 of us plus grandson for 60th birthday on 26th May - absolutely first class and with the weather and the balcony we were there from noon til after 7pm. Memorable day.
I have had dinner at OxO about six times in the last year. Aside from the lounge music in the Brasserie, the restaurant always satisfied. The wine list (from the restaurant side) is also solid, and they will gladly serve it in the Brasserie. Tonight, we were seated next to the piano in the Brasserie and couldn't bear it. it was either the proximity, or it was unusually awful. We went for our coats but were encouraged to have dinner on the restaurant side. We were told we would be seated in 15 minutes. we waited an hour without being seated. Why do restaurants do this? We would have been happy to leave and dine elsewhere this evening, and we would have returned another night. As it turned it, we left annoyed and will NEVER return.
We had an excellent evening. A menu with an interesting selection, something to appeal to everyone. The food was truly delicious, all of my party (some of whom are not easy to please) were in agreement, cooked to perfection. Really good wine list - if a little pricey - the two we chose with the help of the somelier were superb. The service was just as it should be, friendly but not obtrusive, attentive but not over-attentive. Nice little attentions to detail like presenting my wife with Happy Birthday dessert with a candle (the staff had discerned themselves that this was the occasion). Plus a lovely ambience and spectacular views. Really, nothing about this experience that we could fault.
The best meal ever! The staff are so well trained with wine and food knowledge that really impressed me. The food was exciting and delicous while the service was outstanding. No task was too much for them and I am a very fussy customer!
I usually never rate restaurants, but this time I just have to: the worst place I've been so far in London. Lets start with the nice things about it: great view from the balcony over st pauls and nice, home made bread with salted butter they serve before dining. now the bad things: the food was just awfull. "duck salad" consists of two tiny slices of tasteless duckbreast, 4 rocket leaves and a strange whishy-washy sauce (around 25 gbp) and the scallops dish was just a joke (two old, stinky scallops with two tiny "risotto-balls" that don't even deserve the name "rice"..around 30 gbp).. then the main dishes: I had venison. Ordered it "rare", received it overcooked and the taste was beyond words: it tasted like gall. place was totally understaffed plus they were rude (apart from the freindly eritrianian lady at the bar). Don't go!
We went to the Oxo Tower for our second anniversary about 10 days ago. The service was really good and the food was scrumptious. I was very impressed with the service...until I realised (when I got home!) that I had been overcharged by £15. Embarrassingly, I rang up and mentioned the error. I received an apology and a promise that the matter would be sorted with urgency. It has been over a week since I rang - and I have called again since but to no avail. No-one seems to acknowledge the owed money, I receive an apology from new people that seem to answer, but I have no refunded money. I'm left with a sour taste in my mouth
We went to the Oxo Tower restaurant for the first time last night and had a fantastic time. The service was wonderful from start to finish. The staff were so attentive and unpretentious. The ambiance was great and the views of London and the embankment were amazing Although the menu could have been a little more extensive, the food we chose was sublime, as were the cocktails and certainly did not disappoint. Definitely worth a visit.
Long waiting for nothing... Slow service and overcocked food. Amazing how a kitchen can miss-treat commdities as fish, meat and vegetables in such a way. Good wine-list and view over River Thames, but oherwise a terrible and expensive experience.