Pavilion Café

  • Restaurants
  • European
0 Love It
Dulwich

Even midweek, this place is packed to its quaint rafters with parents, grandparents and other groups making the most of Dulwich Park’s varied amenities (recumbent bikes, the new all-weather ping-pong tables, horse riding). But the café used to be better. The menu above the counter still looks convincing – meat is from Dulwich butcher William Rose, and fish from Moxon’s – but on a recent visit, the specials board listed only two dishes, eggs benedict and salad niçoise.

An interminable queue tailed around the central ordering station all afternoon, but at least the food came quickly once our order was placed. We tried both specials, plus bacon, egg and chips; while everything was well executed, nothing was memorable. Staff were chaotic and ill-informed. There’s a well-stocked play area and plenty of outdoor tables overlooking the park, but nice touches such as selling baby food and sun-cream don’t make up for impersonal service and a lack of verve in the kitchen.

Venue name: Pavilion Café
Contact:
Address: Dulwich Park
London
SE21 7BQ
Opening hours: Open Summer 8.30am-6.30pm daily. Winter 9am-4pm daily
Transport: Tube: West Dulwich rail or bus P4
Price: Main courses £3.50-£7.50

Average User Rating

1 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:0
  • 3 star:0
  • 2 star:0
  • 1 star:4
LiveReviews|5
1 person listening
Andrea

Don't be fooled by the great park setting. Came here 2 times, always long wait, average food, always something wrong with the order and very little care of putting it right. A good way to spoil a good day out

Sam Mousley

extremely bad service,arrived an hour before closing time,five of us. I requested coffee in ceramic cup or shall i say a proper cup instead of paper cup.I could see plenty of cups on top of coffee machine. i found it amusing to see signs "save the environment" all over the cafe,yet every single cup was disposable,correct me if i'm wrong which one emits more CO2!!!? guess what the lovely lady said!!!! i'm sorry it's been a busy day and none of us had a break and you have to drink it in a paper cup(queue of 3 customers). bear in mind the drinks were to have in not to take away,I've counted no less than 7 member of staff(4 behind the coffee machine). Another cafe has fallen prey to hubris and lack of substance.

Sam

extremely bad service,arrived an hour before closing time,five of us. I requested coffee in ceramic cup or shall i say a proper cup instead of paper cup. i found it amusing to see signs "save the environment" all over the cafe,yet every single cup was disposable,correct me if i'm wrong which one emits more CO2!!!? guess what the lovely lady said!!!! i'm sorry it's been a busy day and none of us had a break and you have to drink it in a paper cup(queue of 3 customers). bear in mind the drinks were to have in not to take away,i've counted no less than 7 member of staff(4 behind the coffee machine). Another cafe has fallen prey to hubris and lack of substance.

RickS

Incredibly slow service due in the main to a terrible queuing and ordering system and no table service. It's not difficult - go to any other busy cafe and see how they do it. Poor quality food, no imagination. If someone with a clue ever took this place over it would be very successful.

PaulR

Very poor slow service especially for ice-cream by incompetently slow teens. Slightly improved service inside but quality of hot foods very poor beans of the budget variety as are the sausages. Staff fail to keep tables and floors clean even during the quiet times.