Polpo Covent Garden

Restaurants

Bars

6 Maiden Lane

  • Mid-range
polpo_nocredit.jpg

Time Out rating:

<strong>Rating: </strong>4/5

User ratings:

<strong>Rating: </strong>3/5
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Comments & ratings

Rated as: 3/5 (15 ratings)
  • Polpoo One of the most stressful eating experiences I've ever had. Food - over priced and over seasoned

    Maisey About 10 days ago
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  • McPolpo!

    Paul About 10 days ago
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  • overpriced,not value for money,nice interiors but paid 30 pounds for two glasses of house white,one amarincino and one meatballs with spaggetti.not licence to serve alcohol without food so i am not going back.sorry

    chloe About 13 days ago
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  • tiny portions, average food, awful house white, very very overpriced

    christinenoelle Fri Mar 15
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  • A nice venue. The food was nice enough but certainly not four stars. Would say I've had elsewhere better tapas at that price.

    Brett Sun Dec 30 2012
    Rated as: 3/5
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  • Sad that with the food they have brought to London something that would have been better left in the lagoon. PLEASE AVOID THIS PLACE AS THE MANAGER IS VERY RUDE...We were VERY disappointed by our visit to the Polpo Covent Garden restaurant. It all started as my husband with whom I lived in Venice for three years, was very keen to celebrate his 40th birthday at Polpo. I called at the beginning of November, explained that I wanted to book a table for 7 people on Saturday 1 December for my husband's 40th. I was told it was impossible as they only took bookings two weeks in advance. I diligently waited and called again two weeks before 1st December, but... bad luck apparently, somebody had already booked 'the' table. They only take one 'big' booking a night. I asked if there was another solution...I was told ...NO. Not even by booking the downstairs bar for a private party. I would have happily chose a different more welcoming place but my husband was committed to come to your restaurant, so asked his friends to meet there at 5:30. Surely we could have got a table so early even if we had to wait a little...after all the web site is very clear in advertising the 3 bars in the restaurants. Such fools in thinking that - by reading on the website - we could use the bar and have a few drinks whilst waiting for a table. We were told by not a very helpful or friendly girl that we could not get a drink at the bar whilst waiting as they do not have a license to use a bar as a real Venetian bar and therefore what is written above ' you really should try to visit them before or after your meal if you are coming to Polpo in the evening' is deceitful at its best and we could MAYBE get a table if we waited by the entrance for one and a half hours but being 7 people this was impossible as the entrance is just not big enough to have 7 people there for 1 1/2 hours. Even my husband in the end was persuaded by the unhelpfulness and lack of customer service skills to leave for good. I'd like to note the bar in the basement was set up as tables and it was impossible to use it as a bar. It was like being back in my hometown ... VENICE, where I was born, still have a house and spent the first 22 years of my life before I came to London. I didn't manage to experience if the food served was Venetian as claimed, but I most definitely experienced that very Venetian attitude...you know, that customers are a bother and you should be lucky to be served...I have rarely experienced it myself being Venetian, but I have seen it with tourists, it is not something that makes me proud of my hometown. Stay clear of this place. They really don't know how what customer service is.

    Eva Tue Dec 4 2012
    Rated as: 1/5
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  • Too dark to see and too noisy to hear anything, so we didn't stay.

    Andrew H Fri Oct 5 2012
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  • shame about the poor service and the manager being really rude. the food is tasty and exotic flavours with a nice ambiance but wouldn't go back again

    Gee Sun Jun 24 2012
    Rated as: 2/5
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  • Have been a frequent vistor to the polpo restaurants over the past few years, which use to be a fav. It's a shame to see that the service has deteriorated and become so arrogant, in particular the manager. Avoid Da Polpo if you want a good nite out with friends it could spoil your evening.

    Julian Sun Jun 24 2012
    Rated as: 2/5
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  • Awful experience and very disappointing - no review indicates that the portions are very small as the mains average £8 - and its nothing special at all - what is the fuss all about? The tables are very close to each other and small - but the standard of service was appaling with our waitress managing to recommend a dish for a non meat eater with salami included ! and then served us with the previous plates left on the table telling us that customers knew to keep their plates ! Stayed only an hour and never recommending it or going back.

    Lil Mon May 21 2012
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