Polpo Soho

Food nice. Service nice (we were sitting at the bar and the two Spanish girls serving us were lovely). Maybe too loud because we were sitting right next to a speaker. Although the little French girl at the door should be remove from there because her English is not good enough to deal with customers. Found that a bit shocking. Anyway, I could say we had a nice time mainly because of those two bartenders and their food and drinks recommendations. Reading the other reviews... May be was good luck? Still a nice experience.

I am very surprised/disappointed about Timeout's choice. Bad food. Bad service. Loud. Toilets not really nice. Two plus: Ambiance and a good Merlot red wine.

I am very surprised/disappointed about Timeout's choice. Bad food. Bad service. Loud. Toilets not very nice. Two plus: Ambiance and a good Merlot red wine.

Food is totally overpriced and nobody wants to wait downstairs for a table in a sticky, stinky room. This Place is not to be recommended. I can't understand Timeout's ranking.

Bland food served by arrogant and indifferent staff in a dirty noisy cramped space. Chicken Involitini - three cold peices of rubber in a mat of withereed leaves, risable, had better in motorway pitstops. Anyone who thinks they have had a good experience here either got very lucky or needs to visit Venice to know what Italian food and service really is about. The fact it is so busy is a mystery or a testimony to naivelty of our nation. Shocking

I've visited this restaurant once before with a group of friends and had quite a good time so thought I'd visit again with just one other person. The whole meal was an abomination. On a wednesday night we had to wait 1hr15mins for a table to be available, we ordered some snacks such as arancini, which didn't come for 30 minutes and the mozzarella in centre hadn't melted - so not off to a good start. The frito misto was chewy and not fresh, the slices of steak were cold, the roast potatoes were burnt and came after all of the food; so we were simply eating potatoes by themselves. The only saving grace was a bruschetta with artichoke and proscuitto; which was fresh and a nice hint of rosemary. To top it all off the waiter kept coming to our table to try and take our food away when we were still eating, however, whenever you did actually need some service every waiter/ waitress in sight would ignore you. Let's just say that I will never be eating there again.

I went here last week 24/1/2013 to celebrate a friend's b'day. Aware of the no booking policy I arrived around 5.50pm to make sure that we could get a decent table but to no avail as the management has a policy of not seating guests until all members of the party arrive. The food was good, it arrived in good time and the variety was also impressive. However unfortunately like other reviewers here I found that the service was quite poor. The staff were bickering amongst themselves which is actually quite embarrassing for the guests and we had to try to get their attention a number of times before we could get some service. What is very cheeky is that again service is included in the bill which puts the guest in an awkward position of having to explain why the service wasn't good. Although we enjoyed ourselves here I wouldn't recommend it given that for two people the bill came to £85.00 and we did not really get amazing food or service to justify it. Go to Barrafina in Soho instead!

After e very bad experience at the Covent Garden premises of Polpo, we tried the Soho restaurant. We found the staff very polite and the food was good. I would also like to add that after the shortcomings of the staff in Covent Garden, the management handled my complaint exceptionally well.

After being greeted with grunt rather than a hello, I still have it a try. We politely waited to be seated and customers pushed in front of us and took what should have been our seats. We asked if there was a table for 3 and the girl just looked at us with such disgust, and again grunted with errrrrrrrrm nothing we can do. Not even HAPPY to help- we suggested moving a chair do 3 of could sit down. Her reply was we can't do that! She didn't even give us any alternative but just looked at us waiting to leave. I wouldn't waste my time coming to this place the staff are rude, in need if new clothes and a shave, oh and they need to get some manors too.

so so... I would rather go to Polpo at Farringdon. Polpo at soho is not good as it's described here at Timeout. Average food, nice service and timid space.