Rodizio Preto

I went to their soho branch for my birthday and although the food was good, the service received ruined all the experience. Our waiter was fine, although we had to ask several times for the drinks and the desserts took ages, but what was more disappointing was the way the servers with the meat skewers were coming to the table… I understand that they are in a central London location and they need to turn the tables as quick as possible, but we felt very rushed, even when the cards were in red the guys with the meat skewers were still coming and 'pushing' us to take some meat. My friend who wasn't having the meat option (just the salad bar) had to constantly say that he didn't want any meat. As a result we eat very fast and didn't enjoy the food at all. Also the table was in the middle of the restaurant, so it wasn't private or inviting us to be relaxed… We went there to celebrate my birthday, we were a table of 13 and spend over £400 (£44 of which were service charge) and I feel that my friends and I had to spend a lot of money for a very bad service in return. I wrote them an email and so far after a week and a half after I still haven't received even an apology from them! They clearly don't care about their customers and look only after the money. Rodizio Rico is a much better restaurant chain.

My husband is Brazilian and we went there for his birthday. We like the place and the food. Their feijoada is the best we have eaten in London,Staff told us the kitchen is lead by a new chef from Rio de Janeiro.Thank you we will be back.

Went here for a family birthday. We felt forced to finish out meal quickly and staff were hovering around our table hurrying us to leave. Avoid this restaurant at all costs! When I am paying around £40 a head (wine and desert included) I expect time to enjoy my meal.

Shocked at some of the reviews here... Having been a frequent customer of the Porcao chain of Churrascaria in both Rio and Sao Paulo, I've long looked for an authentic Brazilian dining experience in the UK. In celebration of a recent family birthday, we took our chances and drove from Southampton to the Putney High Street branch and were delighted. The ambiance was enjoyable, the staff extremely friendly and helpful throughout our meal, and the food was excellent and genuinely transported me back to my favorite dining experiences in Brazil. Unlike other Churrascaria in the UK, food wasn't presented under the pretence of 'all you can eat, but we're serving you 4 spits of food and then we'll take your plate away'; even the Brazilian practice of removing a used plate and inviting you to start again was in full force. I can't understand some of the negative reviews here. Staff were warm and friendly. A Churrascaria really isn't a place for a diner to go unless they love meat, in many different forms, but the smallest research would have set the correct expectation. If you want a genuine Brazilian culinary experience at great prices, you can't go far wrong. Now please Preto, let's have a branch down here in Southampton soon, ok?

Having read the other reviews I felt I had to leave a comment. We went to Preto - Putney this weekend and had an amazing time! The food and the service were both brilliant and the atmosphere was fantastic. We have already recommended this restaurant to our friends and will definitely be going back. Whenever we asked the staff what things were etc we found them to be incredibly polite and helpful. At no point did we feel rushed to leave either. Thank you Preto for a great dining experience :o)

had the most amazing food i have ever eaten in my life!!!! the staff are so friendly and the food speachless! would recomend this place to all friends and family! thank you x

Awful food and rude staff. Best avoided:-((

The churracso it was a bit of let down not as much beef as supposed to be. Staff were all in a rush to clean the table before we had finished our food. Salad it was no variety at all, meat were salty as well as the salad, caipirinha not made which cachaca 51.. I will definitely not go back in there , too expensive and food not so great as they show in their website.

have never in all my life been to such a poor restaurant. we booked for 7pm - a party of 6 - we were seated at 7.30pm. At 9pm we received the bill - we had not finished dessert or drinks. At 9.05pm they presented us with a bill for £267 and called over a table of 20 - 6 of the party were expecting to sit on our table. Only problem was that we had not finished our meal! The party surrounded our table and and demanded we leave supported by the restaurant management. When we pointed out that we had not completed our meal they knocked off £12 for the things that we had not finished. When we raised an issue with the timing they called the police. We spent 40 mins on a Saturday evening at 9.10pm explaining our situation to the Police in full view of all the diners and the female Manager accused us of being drunk! A complete and absolute disgrace and in all my 50 years of eating out 3 times a week I have never been exposed to such a disgraceful experience. DO NOT GO UNDER ANY CIRCUMSTANCES.

I've been 3 times to Preto Putney. The first 2 times (October and December) were really great, but yesterday I was absolutely shocked. The buffet was a bit poor: no heart of palm, no fried cassava, and the cheesy rolls were well baked but had no taste. There was basically just 3 types of meat coming to the tables (every 5 minutes). Without seeing the chicken hearts after 1,5 hours waiting, I asked the manager if they had it. He said it was coming soon. Asked him again half and hour later, he said he never talked to me before. Then he came with chicken hearts completely dry and almost burned. I said it was too dry, and he told me he would come back with RARE chicken hearts (obviously being sarcastic). I said I didn't like rare chicken hearts, and he just left. Had to wait 30 minutes (twice) for my soft drink to come, despite the number of waiters not busy at all. Complaint to the hostess, and the waiter who took my order came to my table in a very rude manner, asking what was the problem. I said it was a problem to be discussed between the management and me, not between the two of us, then he gave me a pat on my back and said the problem was me. My friends were just as shocked as I was. I went there to eat something different, but next time I'll just go to a normal steak house. And now I understand why last year it was always fully booked, and now there's no queue at all... Really sad.