|Venue name:||Saravana Bhavan||Contact:|
254 Upper Tooting Road
|Transport:||Tube: Tooting Broadway tube|
Average User Rating
1 / 5
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:2
Visited the Tooting branch today with my wife at lunchtime. On entering we were told simply - "wait" by one of the male waiters( he looks about 30 doesn't wear glasses fairly fair and has a miserable looking face - and usually serves on the counter. My wife enquired how long it might be and he just said I don't know you can wait or go! - We were shocked at his rudeness. Then when a table became available again the same man said wait. - that was it no please etc. Another couple arrived with a baby and enquired how long the wait was and why don't they open downstairs - and the same waiter said its up to us - you can wait or go. This customer asked why they don't serve downstairs and again he said "that's our wish". He was simply so rude. We along with the other customer complained about his attitude and he just left and went into the kitchen and somebody else came to the front of the shop. This is no way to treat customers - and that waiter should be ashamed - actually he should be sacked!!!
Would Never recommend. Hopeless service, rude staff. This branch at tooting is one of the worst Sarvana bhawan outlets I have seen.. I have been to several sarvana bhavan outlets and never had any complaint but this one at tooting is just not up to the mark. The food isnt good, bad taste/flavor not like any decent South Indian restaurant. Some of their dishes are awful The Decor is alright, Music was loud and annoying. The staff is unfriendly and quite rude. The service is very slow and staff including manager are not responsive. On several occasion we had to ourselves get up to get silverware, plates erc.. The waiters dont attend tables properly.. They dont talk properly and are annoying.. One of the dishes we ordered was never served and we were so fed up that we didnt ask for it and it wasnt in the bill to our suprise while the waiters who take orders come with smart PDA device to take order and did repeat the order once it is placed and despite that the dish was not served and billed was quite a surprise. A Definite NO !! Stay Away..