I parked on this car park and tried to obtain an ticket from the machine. I followed the instructions given but the machine seem to have a glitch and didi not issue a paper ticket. I called their London office 3 times this day but the woman was not able to give me an answer if my purchase has been processed or not. She took my number down and told me se would call me back if there was a problem and another payment would be required.
Nobody called me back but I received a penalty notice of 60 pounds!
I made an appeal but was rejected without giving precise details! Further I was given the option to make an independent appeal to POLA but it would result in a fine of 120 pounds due to their deadline.