We went there after our staff xmas party. The guy behind the bar is frankly shocking. We were outside and i was standing with one of the guys from work. The guy from behind the bar came out to collect glasses and instead of asking the guy i was with to move out of the way he actually pushed him out the way. This resulted in a scuffle and he didn't hold back on spewing foul, offensive comments. One of which was 'when you have worked out what to say in ENGLISH come and tell me yeah'. We were a party made up of a diverse range of people, English people included. I was frankly disgusted. Judging from some comments here we should not have been surprised. He then came back out and I then found him literally trying to strangle the guy who i had been with earlier with his own scarf. London is a multicultural hub and i was appalled to hear comments like his from someone working in central london. Will never return or recommend.
Time Out rating:
Time Out says
Posted: Mon Jul 18 2011
A pavement smoking-and-drinking seating area consisting of planks of wood placed on beer barrels doesn’t promise much. However, a peek inside the flower-fringed open window reveals that this is an agreeable little place, a cosy, ages-old pub decked out in ancient copper utensils, London street signs and remarkable pop memorabilia.
The clientele is working-nearby regulars for the most part; you can spot the occasional tourist as they gawp through the dimness to marvel at a poster for the Beatles’ Royal Command Performance of 1963, along with a napkin that was once used by Elvis and a newspaper article about the landlord’s £500 bid to buy it. Ales might include Bombardier and selections from the Brodie’s brewery in Leyton; the food (doorstep sandwiches and the like) doesn’t deviate from the old-fashioned path.
Cross Keys 31 Endell Street
- Venue phone:
020 7836 5185
- Opening hours:
Open 11am-11pm Mon-Sat; noon-10.30pm Sun. Food served noon-2.30pm Mon-Fri; noon-3pm Sat, Sun
Tube: Covent Garden tube
- 31 Endell Street
- 020 7836 5185
- 31 Endell Street
- Cross Keys
Average User Rating
2.2 / 5
- 5 star:2
- 4 star:1
- 3 star:0
- 2 star:0
- 1 star:6
Thank god for 'time out' thankfully I read the reviews below and will not be visiting on my night out tonight! Homophobic behaviour is unacceptable! I hope these people learn to be decent!
Andy and partner ; if you do read this . I have contacted Brodies Brewery and they are taking my complaint further . Debbi
My group and I were sat near Andy ( see below) an his partner , we had an exchange with the bar manager sadly after Andy left and we realised what had happened, we thought them a lovely couple and holding hands with the occasional kiss, homophobic and arrogant behaviour by the bar manager , no email contact details on their web site to complain - Sorry Andy for not realising while you were still there ! Debbi Debbiwood@sky.com 1 star as had to give to be able to post - but avoid it !
Homophobic bar manager. Told to drink up and go for sitting holding hands. Bar manager said "your sort should be in a sauna" and "this is a family place" and "don't bother complaining because it wont work" avoid this place like plague.
Proper pub*. Welcoming but not over-friendly. Authentic atmosphere. Beer looked after properly. Food value for money. Real honest Britain. (*None of this new-age rubbish where the tourist pound is more important.)
I like Jeanie's comment, as I was working that night, which means that my service was just complimented. It's an awesome pub and there aren't many around like it, especially in Covent Garden. It is a little bit like working in a furnace though.
Really nice pub, staff are friendly great atmosphere load of interesting things on the walls and clean toilets!!!