The last time that I went here I had my jacket stolen, but I foolishly thought I'd give it the benefit of the doubt and try it again.Having spent the evening in the outside area, at 10:30 they mysteriously and without warning locked us out. When we walked around and came back in through the unlocked front entrance, meaning to use the toilet before we left, they refused to allow us to do so in a needlessly confrontational way....and I really do mean needlessly and I really do mean confrontational.
Paying customers, who had quietly paid somewhat inflated prices throughout the evening, being refused the toilets in such a rude way, is totally unnecessary and bizarre.
These people are clearly only interested in obtaining cash on the given evening...and lack the intelligence to understand the value of repeat custom. To allow us one or two minutes to use the toilets as we left would have cost them nothing. They could have warned us that the pub was shutting - and they could have turned us away less aggressively.
Don't give them your money. It's humiliating to hand over hard earned cash to people like this.
You'd be better off heading to the multitude of other pubs in the area: The Lord Hood, The Coach and Horses, The Admiral Hardy etc. Perfectly good beer, facilities and atmosphere....but without the sociopathic staff.