Decent food, but terrible service. The staff were friendly, but it took SUCH a long time to get our food. They said it was because they had a party of 70 in the back....well they should have thought about that beforehand, and had more hands on deck. We didn't even get any money off our food for having an hour wait, and we didn't get any sort of apology or recompensation!
Cabana Brasilian Barbecue - Islington
|Venue name:||Cabana Brasilian Barbecue - Islington||Contact:|
56 Upper St
|Price:||£25 and under|
Average User Rating
1.1 / 5
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:1
- 1 star:8
Went for dinner here with a group of friends and we ignored for most of the evening. The service was appalling and the staff acted as though they were doing us a favour by doing anything at all! Food arrived late and drinks were forgotten. Staff had to be reminded to clean away the table and were rude. I will never return to this poor excuse for a restaurant and from other reviews it seems as though our experience was a common occurrence!
Even if I didn't like guacamole I would have been disappointed with the amount that was presented. The worst £4 I have spent in a while. The food was overpriced in general and I always dislike it when a restaurant forces you to buy sides due to the obvious omission of parts of a meal. They should enhance your dinner, not make it one. As mentioned below, the service was awful, partly due to our waiter having too many people to serve at once. There was no wait on tables but were hassled into ordering before we were ready and had actually asked for more time. This contrasted hugely to being able to pay for all those buckets of guacamole that arrived as we had to chase down and corner our waiter to get the bill settled. I would not go back and would advise others not to go either. It was too expensive for something that felt so cheap.
Absolutely disappointing experience at Cabana! Went there Friday night for a friends birthday. Took 20 minutes to get a drink at the bar and when we sat down service proved to be even slower. Waitress seemed unsure and only spent her time at one end of the table so half of us were not able to place orders because she would disappear. Food was shocking, how could someone think to charge £4 for a pale tasteless tiny dollop of paste and call it guca mollah with crumbs of chips not big enough to pick up between your fingernails let alone dip it in anything. When the mains finally came out they were very average and not worth even writing about. When it came time to sort the bill it was full of items we never ended up getting, the waitress (and 3 of her colleagues) were reluctant to even sort it out for us or take our money. We wanted to get out of there to be able to drink and celebrate our friends birthday at a place worthy of our custom but were forced into even longer waiting just to leave. It was a shame because the music, decor and location are all working for it but the staff food and service is truly dismal. Do not bother even trying! It will only frustrate you
I visited the branch on a thursday afternoon, not busy at all and was met with pretty poor food. I ordered the chicken coxinhas as a starter alongside the guaca-molho. The chicken nuggets as I would call them tasted like they were frozen with a strange cheap texture. The guaca-molho was downright disappointing, plantain chips straight out a packet with guacamole that looked and tasted like it had been left to sit all day. For mains I chose the picanha burger with the pulled pork. Aside from the fact that I watched the 'chef' pull a zip lock bag out from downstairs and shove it in a pan and reheat it - It tasted revolting on my burger. Served with a side of burnt sweet potato fries, not really sure how they were burnt seeing as there was only 2 tables in the entire restaurant to serve. Absolutely disappointing when it was around 30 pound per person.
Oh dear...Are we in a "Faulty Tower" episode? That's what I thought at some point.... We went there on Tuesday evening, not very busy, lots of empty tables but service was really confused and not up to standard. We had to find our own table after the girl standing by the kitchen counter completely ignored us ( we stood next to her for few minutes), then we had to wait for too long to get noticed and to get a menu - we had to get up and ask for it. Had to wait for ages to at least get water, than once we got our food we didn't get our sauces we have ordered and my friend actually got some of my chicken on his plate so i got smaller portion. Than we were supposed to get a free starter ( if you sign up on their website and print out voucher- this of course caused confusion when we shown vouchers) but of course we were charged for it anyway. It was corrected when i checked the bill though. Food was nice but considering other S.American/Brazilian restaurants in the area , i dont think i will get back to Cabana.
Burnt steak, poor service, small portions and very expensive due to what they offer in the restaurant. We had waited 58 minutes for a steak which was burnt in the end
Didn't enjoy the food at all. I ordered the ribs - despite being the most expensive thing on the menu (£19), it only came with coleslaw (which was the best thing I had). The ribs were big but burnt, dry, and the sauce was like drying paint. Chips had to be ordered separately, and so did the sauce. I went for chilli mayo (95p) - the portion was big enough for about 5 chips and it looked like it had been sitting there for hours. All in my main (with chips & sauce) cost almost £24, a total rip off and hugely disappointing. There was no wet wipes provided with the rips. And the staff were completely uninterested - preferring to stare at the floor when passing tables. On a positive note, the cocktails & music/ambiance were good. Perhaps I chose badly from the menu - but you don't expect the most expensive thing on the menu to be one of the worst dishes. In future, if I were to go back, I would go there for a drink/bar nibbles rather than a meal.