Golden Dragon

Food is nice, but serice terrible. It's like they know they are going to be busy and so don't give a damn if you're happy or not. The service is bearable if you don't have any issues with anything but just hope and pray that nothing goes wrong otherwise all hell could break loose. The guy who opened our champagyne bottle got a lot of it on the table. So we asked for a new one (didn't think that this seemed unreasonable given the price). They refused and so I said could we have some kind if discount on the bottle instead then seeing as a glass full was now on the table, which was clear for anyone to see. The manager was brought over and he decided he didn't want to do anything, even offer us a glass of wine (which in truth we didn't want). We decided to leave, being followed by an hysterical screaming watiress who told us 'why didn't you just let it go, you're the worst customers I have ever seen'. I felt humiliated. She was literally screaming at us at full throttle following us out of the restaurant. Everyone was looking. I've never been spoken to by anyone like that before in any restaurant nor have i never seen such a public display of bad service with anyone else. It ruined the whole night for us and I am still in shock today. I would never go back there again, it's not worth the risk to your night.

looked okay from the outside. inside was a disaster. the service was rude. rude is a nice way of describing being treated like a shit. food was Iceland Chinese crossed with cardboard. a really awful cardboard. so bad I am embarrassed to live in the same city as this joke.it is a joke?.....?.?.?

went last night. the food was good here, I'd give the service about a 3/10 but considering I went on a friday night and the place was extremely busy (2 packed floors and well over 100 people dining) i didn't mind at all, the food was served on time and at the right temperature which is all i really care about. I really enjoyed the wonton soup and the salt garlic chilli prawns. we were not rushed out despite the number of people there and we sat over a good 2 hours, enjoying a bottle of saki after our meal. it's not the cheapest restaurant in chinatown, but the food is good and our portion sizes were good and I took a doggy bag home that provided lunch for the next day so, once again, no complaints. no fortune cookie with our bill though :-( - i'd recommend this restaurant, lovely interior and busy atmosphere, good food and acceptable service

Same as the other comments, food was awful, the waiter said to us that there is a minimum charged of £10 per person. Also charged us £1.20 each for Chinese tea. Food wasn't nice at all and service was bad. I've never been into a Chinese restaurant where there is a minimum charged per person. Never going back there again and also don't recommend it to anyone.

Bad food ...awful service...no value for the menu price...very bad experience

Awful service, they don't care about the clients, will never go there again.

AVOID! Worse Dim Sum, nay, whose meal I've had in ages! Char sui buns were bland, basically filled with sticky sauce and little else. We also ordered the 'seasonal' green pea shoots with garlic which was woody to the point of chewy. The steamed rice with spare ribs and chicken's feet was dry. I complained about both dishes and was told on both occasion that 'it was supposed to be like that'! Terrible service and to add insult to injury our bill came to nearly £50 for 2, when we questioned the sum we were presented an itemised till receipt of which the plate of shoe like veg was charged at £9.80! the same price as the 'portion' of soya chicken. Never again!

Beware... i sat down at this restaurant with 3 other friends who had a set menu £17:50 for each person even though the plater was the same size as if 2 had set menu, i had a plate of noodles £8 as was not hungry enough for set menu, at the end of the meal we were presented with an £78 bill, we had been charged 4x £17:50 plus my noodles. The staff did not take not for an answer and so we all paid £80....no change every arrived then we were asked to leave, when questioned about the bill again 2 men were called and basically threatened us to leave. Service 0/10 food 0/10 price 0/10. There were also people sitting in the lobby outside the main door who threw up all over the floor...this was cleaned up with toilet paper and they were not asked to leave...why??

A common Chinese restaurant,the food is quiet good there. Although service is not as good as some other restaurant. But "poor service" usually would be seen in Chinese restaurant. For the staffs works for quiet long hours. I am a Chinese so I can accept some "annoying part". If you cater for delicious Chinese food. It's a good place to go. Recommend Beef with Black Bean Source and Pepper as well as Seasoned Vegetables with Mushroom. Like them a lot! :)

Pleasant suprise not to be rushed out as we had heard that china town was not renowned for it's service. Had to wait about 10 minutes to be seated, not bad for a Saturday night. ordered banquet for two ,and bottle of wine. Food came quite quickly but after that we were not hassled or rushed and staff were attentive and polite. Lovely mea, would go back again.