Imperial China

Consistently excellent for Dim Sum. Gets very busy but then that's a good sign. We are regular visitors so we have experienced the restaurant on many visits and have never been disappointed. The atmosphere is clean and pleasant and somewhere that I could seriously recomment. The negative reviews are seemingly based on one-off experiences and a great surprise to read. We have always had very good service and excellent food.

Attention to service is severely lacking in this over-hyped Chinese restaurant. After thirty minutes of being sat at a table, with a party of ten, we were asked to vacate the table and move to a different table at the back, so they could accommodate a party of eleven. We graciously moved. The service was then inattentive and food distinctly average. It is an incredibly basic Chinese restaurant, that does not make Cantonese food well; think overcooked beef and MSG heavy sauces. Having eaten in China town and lived in China, there are a lot of better places in London... Best avoided, unless you want to be disappointed.

We had heard good reports from a Chinese freind who visits regularly. We were not disappointed. The food was excellent and we thought it was very good value for money. We had booked in advance by e-mail for ourselves and two guests and the duty manager made us most welcome. The service was attentive, helpful (we ordered red wine by mistake and it was 'no problem' to change to white (we ended up having both!) and efficient in spite of the fact that the place was crowded. We'll definitely be back!

The rudest service I ever encountered. After requesting to pay the tips (12.5% Discretionary!) in cash and not debit card, the waitresses proceeded to pressure intimidate and humiliate my wife and I in the middle of the room while talking loudly in Chinese between themselves, giving us evil stares. Don't go if you are not rich, not Chinese (racist comments as I am white and my wife asian), and like human decency and respect. Also the prices seem to go up £0.20 a dish every 2 months. I was a regular... never again