Maison Bertaux

© Piers Allardyce

This tiny, 19th-century Soho institution prides itself on being London’s oldest French pâtisserie. Whether it’s still also ‘the best’ is neither here nor there: you drop by because it’s there, because it’s quaint and as far from corporate as can be, because it’s an old and familiar friend, or because it’s on the tourist trail.

Hardly anyone uses the upstairs room, with habitués preferring to squeeze on to the pavement if weather permits, or to cram themselves by the old piano, surveying the memorabilia, peeling plaster and spangly swags of stuff while nibbling an almond croissant. Tea and coffee have no more caught up with modernity than the non-automated till; service is endearingly chaotic (asked if I’d like a coffee with my pastry, I was promptly presented with tea) and rather geared to the event order facility that ensures Maison Bertaux’s survival.

Prices alone are in touch with current trends, but they seem a small sum to pay to ensure the survival of an icon.


Venue name: Maison Bertaux
Address: 28 Greek Street
Opening hours: Open 9am-10.30pm Mon-Sat; 9am-8pm Sun
Transport: Tube: Leicester Square, Piccadilly Circus or Tottenham Court Road
Price: Main courses £3.50-£4.70

Average User Rating

3.4 / 5

Rating Breakdown

  • 5 star:7
  • 4 star:2
  • 3 star:0
  • 2 star:2
  • 1 star:4
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Absolutely adore this cafe. Somehow reminds me of tea rooms in Withnail & I. Although 100% friendlier staff.


Went to buy a yule log cake : very expensive charging £35 vs the other ones selling in other shops for much less (£25). It is also smaller than what I found in another chain. Bought on MOn for Christmas on Wed, sponge was a little dry for my liking, but the taste is good and another good thing is it isn't so sweet. I wouldn't return, good cake (but not excellent) and just too expensive.


A trip to paris. Very nice, excellent bakery but needs more attention. I would recommend on a nice day to sit outside and enjoy a cup of tea, followed by delicious eclairs ,


Would not recommend. Personally, I would not visit it again. Very high price for mediocre cake and disappointing coffee served in a crocked cup. The deco is shabby, faded and sad. The place is dying – literally!!!


Disappointing, dated and un-cared for decor with grafitti on the woodchip wallpaper. Would not go here again although the owners were very friendly. The tables are wedges together on the first floor, making it impossible to get in & out without moving people around. Odd that orders are taken before you are allowed to sit down and no chance to think about what you want before being able to seat. Expensive cakes and coffees at comparable prices to places that have been kept up to date and clean (glass lamp shades with debis collected over many years), no heating and the toilets appeared dirty at passing inspection on the fast exit as we left this disappointing venue.


fantastic selection of fine and traditional fresh patisserie! absolutely a unique atmosphere in its genre! so nice to have places like that in this busy and frantic and at time soulless city, especially when it comes up to coffee and tea shops!


A unique place, a true gem to be treasured in the times of chain cake shops and cafes. I've been enjoying the lovely cakes, tea and coffee at Maison Bertaux for more than 15 years, and always bring my friends here.


Lovely cakes and coffee. And i have never had a problem with the service.


I used to study around the corner at the old St.Martins, and would pop in here to escape the frantic work load and rest for a little while... The Maison soon became a second home, and a place that made me feel like I was really living in the big smoke, at last. Walking around Soho now, it is hard to see the characters or find the soulful hangouts... except for a few remaining gems... and Maison Bertaux, for me, is one of those gems. A place to catch up with friends, make new friends, people watch, gather your thoughts, seek inspiration, always with a big pot of tea and maybe a cheese cake now and again... After every visit, I am thankful that soho still has some character under its belt! If you're looking for another capitalist conveyor belt service, go to Starbucks or Patisserie Valerie, if your longing for an authentic Patisserie full of charm, then my friend, welcome to the family and long live Maison Bertaux!!!


Lovely patisserie - especially the tarte aux fraises - and never had a problem with service :)


Best café in London: fantastic cakes and pastries and personality. In a world of blandness and fake smiles, I relish their indifference to whether I like them or not.


if you go for something different, it's fine but not the place for good food and service. pricey and totally not worth it.


Lovely food. Very blunt man behind counter who ruined the atmosphere of an otherwise nice place.


Went there yesterday for first time. Cakes were awesome, really top notch which is rare to find in London... Seating well there was plenty of it plus peaceful outside seating. Tea lovely, didn't try the coffee. Thought it was a great way to end the day. Not sure why its rated so low? Maybe a tad on expensive side and a tad grotty but this is soho!


Huge disappointment. Firing the staff and replacing them with convicts would even improve it.