Oliver's

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Oliver’s has many of the characteristics we want in a modern chippy: fresh clean decor of cream tongue-and-groove panelling, apple-green tiling and metal chairs; bright young friendly staff; and an appealing menu that takes in British traditions as well as a range of international fish dishes.

Pity, then, that the food was so far below par on our visit. The chips were simply poor, riddled with off-putting dark patches. A main-course salad niçoise, served with grilled tuna steak, suffered from fridge storage and a greasy gloss. Crunchy brown-battered cod was better. The short wine list is wallet-friendly (we liked the Chilean sauvignon blanc) and the deep-fried Mars Bar with vanilla ice-cream is a fabulous way to finish, if you haven’t consumed too much fat already.

A few customers were dining during our mid-afternoon visit, and the takeaway trade seemed brisk (Oliver’s also offers home delivery to certain postcodes). So, the restaurant is doing something right, but we think it can – and must – do better.

 

Venue name: Oliver's
Contact:
Address: 95 Haverstock Hill
London
NW3 4RL
Opening hours: Meals served noon-10.15pm Tue-Sun
Transport: Tube: Chalk Farm
Price: Main courses £9.20-£11.45

Average User Rating

1 / 5

Rating Breakdown

  • 5 star:0
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  • 1 star:2
LiveReviews|2
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Owner Mario Budwig mistreating and in aggressive attitude the customer

I have been a regular customer at Oliver's for the past year and I have to say that I couldn't be more disappointed after a conversation with someone who claimed to be the manager and the owner Mario Budwig. After bringing us an wrong order with half of the food missing he straight away said: "it's your own fault, you should have known better, I quoted you the price!". It's unacceptable for any customer to be treated that horribly and have to hear in an aggressive and arrogant tone that it's only the customer's fault when this was clearly a problem of products missing because they had none available or they forgot to include them. I am very affected by this verbal assault and definitely won't buy or recommend this place anymore.

Elaine Pettit

The ‘service’ and ‘quality’ of food I recieved from this restaurant this evening was absolutely disgusting. • While paying I enquired as to the expected wait time for my Salmon open Ciabatta, and was told 7 minutes. I thought this was rather quick for a grilled option but assumed perhaps there were already fillets on the grill. • I waited 25 minutes with not a word of explanation • Left with my take away after a half hearted ‘sorry you wait, you want vinegar?’ • Only to find I had a delightful cardboard box of raw fish, cold and stale chips and I didn’t bother trying the salad, not even sure if there was ciabatta in the box. • I returned the offensive, uncooked fish and stale chips and wasn’t even offered a replacement ! your staff merely said ‘yeah’ well sorry about that’ and gave me a refund! What I once considered an up market fish takeaway had fallen desperately below my expectations. Poor service, poor staff, poor quality. I’ll be bringing this to the attention of the Steeles Village community.