Palm Court at the Ritz

  • Restaurants
  • British
0 Love It
St James'
The Ritz hotel is internationally regarded as a premier destination for afternoon tea, serving some 400 covers a day in its diminuitive Palm Court. Despite its fame, however, culinary and service standards are oft-criticised; this is very much a production line. But there’s more to taking tea than perfectly turned out scones – which, while we’re on the subject, are annoyingly doughy here. The Ritz has the sense of occasion down pat: there’s palpable excitement among the dressed-up guests and glamour in the setting. It makes for a glitzy afternoon tea, and one that will undoubtedly impress visiting relatives and guests. Note: five sittings a day (each for around 1 hour 45 minutes); booking up to eight weeks ahead recommended. Dress code: smart (no jeans, no trainers, plus jacket and tie for gents).
Venue name: Palm Court at the Ritz
Address: 150 Piccadilly
Opening hours: Afternoon tea served 11.30am-7.30pm daily
Transport: Tube: Green Park tube
Price: Afternoon tea £40 per head
Do you own this business?

Average User Rating

4 / 5

Rating Breakdown

  • 5 star:2
  • 4 star:2
  • 3 star:0
  • 2 star:1
  • 1 star:0
1 person listening
Nicky G

Five stars for the afternoon tea at The Palm Court, which I took my mum to as a birthday present. She's been wanting to go there since before I was born, and there's always something nice about sitting in decadent surroundings (plants and gilding, my favourite), but the trump card for me was the incredible gluten-free afternoon tea on offer. Gluten-free anything is usually slightly disappointing but this surpassed by expectations by far - soft sandwich bread and light and airy cakes with as many flavours and varieties as the regular tea. The generous quantities meant I also got to take some home with me as a treat for the next day. I genuinely cannot praise it enough. This is the Ritz for a reason. I promise you, this is the best afternoon tea in London. 

Alex B

I was given a voucher for tea at the Ritz as a present so my husband and I waited for a special occasion and booked it. Had to wait ages because they get very booked up. I was expecting to sit in the main restaurant but we were actually in what felt a bit like a hall - it was still nice though. I know the vouchers were very expensive but we had a great time. Food was delicious and there was masses of it. We had a late afternoon/early evening slot so definitely didn't need to eat again. Everything felt very opulent but the staff weren't snobby. Definitely felt we had to behave ourselves though. Would recommend as a one off but not sure I'd go back.

Puking Pastille

Never thought I'd say this, but we were very disappointed with our afternoon tea experience at The Ritz. My friend and I had wanted to celebrate a special occasion in style and decided to splash out (big time - £60 each!) on champagne afternoon tea here after someone had recommended it, but we wish we'd gone elsewhere. 

Firstly, it was a nightmare to try and book. After several attempts, we ended up booking almost five months ahead because all that was available before then were 7pm sittings on Mondays and Tuesdays, which meant a long time to build up the anticipation that then fell short.

Secondly, the staff were all over the place. We had two waiters come and ask us for our tea selection about thirty seconds after we'd sat down and then no one came for about fifteen minutes. One waiter also mentioned at least three times throughout the afternoon that service wasn't included, which made it a bit awkward.

Finally, while the sandwiches, cakes and scones were all fresh and good quality, there was far too much of it all and we were told at the end when we'd failed to get through half of it that we weren't allowed to take any of it with us! We couldn't believe it! Really not worth that kind of money, if you ask me. You're much better off going to Fortnum's or The Savoy.


An excellent place to indulge yourself for an afternoon tes. The decoration was brilliant. The service is is excellent and the food and drink was delicious. It was a real sensational experience.


Amazing tea! The first place I ever went for afternoon tea and now it is my standard. It everything I expected and more. The over doneness of the room was fantastic against the harp playing band. The tea was delightful; the food was delicious and plenty. I am only sorry I didn't pace myself to try all the sweets. The scones were amazing with the clotted cream, yum! The service was more than excellent. I don’t have any real criticisms other than I thought where we where was a bit of a squeeze but there was something charming in that. I would definitely go back again and again.