Royal China

Restaurants

Restaurants and cafés

Bayswater

  • Mid-range
  • Royal China

    Britta Jaschinski / Time Out

    Royal China
  • Royal China

    Britta Jaschinski / Time Out

    Royal China
  • Royal China

    Britta Jaschinski / Time Out

    Royal China

Royal China

Britta Jaschinski / Time Out

Time Out rating:

<strong>Rating: </strong><span class='lf-avgRating'>4</span>/5

User ratings:

<strong>Rating: </strong><span class='lf-avgRating'>1</span>/5
Rate this
 
0

Reviews

Add +

Venue details

MAP CLOSE
  • Address:

    Royal China 13 Queensway
    London
    W2 4QJ

  • Venue phone:

    020 7221 2535

  • Venue website:

    www2.royalchinagroup.biz

  • Opening hours:

    Meals served noon-11pm Mon-Thur; noon-11.30pm Fri, Sat; 11am-10pm Sun. Dim sum served noon-4.45pm Mon-Sat; 11am-4.45pm Sun

  • Transport:

    Tube: Bayswater or Queensway tube

  • Price:

    Main courses £9-£60. Dim sum £3.20-£5. Set meal £30-£38 per person (minimum 2)

  • Map

    1. Royal China

Users say

0
<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

1.3 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:0
  • 3 star:0
  • 2 star:3
  • 1 star:6
LiveReviews|9
3 people listening
Llam
1 of 1 found helpful

Horrible customer service. Staff were plain rude. Went in the restaurant, told there were no seats and had to wait 15min, that's fine, we waited. I had my parent stay in the restaurant while I look around. When I got back, a family of four people who just came in got seated (we were a group of three, and the only people waiting other then the other family). We asked the restaurant why, the answer we got was that they reserved seats, which is total bs since I saw that exact same family checking out other restaurants before they came in. Anyways, their staff were totally rude and disrespectful to customers.

Ken

Food is not bad shame about the service. Break my heart when |I see restaurant cannot provide a good service.

Victoria

The Dim Sum was nothing special. The service is poor. Can ge better service and better food elsewhere.

Shuey

Rude really rude service. Therefore I was rude back. Will never go here again. Food is good though.

Lluuo

Food is ok. But staff seriously need to learn customer service, a simple hello, goodbye and a smile goes a very long way. Puts me off going back.

Richard

Good Fresh Dim Sum, One of the worse service I ever received in a restaurant, waiters and waitresses are plain rude. Will not go back, just as well as the attitude of the staff clearly says "We don't need your Business" £60.00 for one person, not exactly cheap.

Victoria A
0 of 1 found helpful

I agreed. Nothing special about this restaurant. Poor quality and poor service.

David P
0 of 1 found helpful

Shit service. Never going back again. The look on the waiters faces were priceless. It was as if we owed them a living. Poor, poor, experience. Food was so-so.

GE
0 of 1 found helpful

I can't review the food because we didn't get in, but the couple in front of us were greeted and sat, then we were not acknowledged and the large group behind us were greeted and sat, and I'm not sure with reservations. The lady greeting people never acknowledged us and then the lady who I think was in charge when we looked shocked just barked 'Fully Booked' at us without actually asking if we had a reservation or not. I felt as though they just didn't like the look of us, sooooo rude, would never go to any of their restaurants, and don't seem to be alone in the opinion.