Assertive Communication

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Assertive Communication
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Assertive Communication says
Speaker: Cynthia Blackwell, CEO/ Founder BlackRain Partners

Summary/ What You Will Learn:
This session will clearly define assertive communicaton and its place in business.

You will learn:
• How to express negative thoughts and feelings in a healthy and positive manner
• How to receive criticism and compliments positively
• How to say no, respectfully
• How to facilitate difficult conversations
• How being passive instead of assertive has implications
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By: BlackRain Partners

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