Ye White Hart

Bars

Music and nightlife

The Terrace

Time Out rating:

<strong>Rating: </strong>3/5

User ratings:

<strong>Rating: </strong>3/5
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Comments & ratings

Rated as: 3/5 (4 ratings)
  • It’s great for sitting outside. But the service is really bad. No one cares. People regularly sit with their own food on the benches outside next to the river, because food takes ages. I waited more than an hour for a portion of fries, on a normal day, when it wasn’t really that busy. Ordering drinks can take 15 -20 minutes, the bar staff simply ignores you, 3 people stand behind the bar chatting while 1 poor soul tries to serve 10 people at once. This unfortunately has happened to us several times, even on days where it isn’t busy. After waiting for ages, some girl took my order, I had ordered 1 pint of beer, she came back with a half pint glass, when I said I wanted a pint, she complained to me! That they had run out of glasses. Tables were full of empty glasses, but no one bothered to collect them. Than a colleague gave her a glass, she poured the half pint of beer in the pint glass, and put it in front of me. When I asked her to fill the glass properly, and she asked me “If I want to make her life difficult?” Previously I had asked to reserve a table for 4 people to watch a rugby game; first I was told they only reserve tables for 6 or more people. After 2 more friends wanted to join, I called back, saying that we will be 6, and if I can reserve a table now. Suddenly the rule had changed, and they don’t reserve tables at all. It’s first come first serve. We arrived early just to find ALL the tables upstairs had been reserved or other people. Even the tables for 4 people had reserved signs on them. It’s a shame, it’s a great pub, with an unbeatable location, and we still go occasionally when the weather is really nice. But I have to say 4 out of 5 times, we had negative experiences with the staff.

    Gaby Mon Dec 3 2012
    Rated as: 2/5
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  • £3.10 for a glass of lemonade! Nice looking place but these prices certainly dont favour the designated driver

    Martin Sat Sep 29 2012
    Rated as: 1/5
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  • Great place to enjoy the river view with friends and a glass of wine. But the food is terrible. I ordered a mediterranain pita expecting a nice selection of at least three vegetables. It was filled ONLY with grilled peppers. £4.50.

    Susan Sat Oct 1 2011
    Rated as: 2/5
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