Well what can I say the first time I went it was ok the food was lovely about 2 o'clock on a Saturday so I went back again around 5pm is monthe jan 2014 and well ill Just say ill never go back again the staff you couldn't understand them they just about let us sit at a spare table took ten minutes to get our drinks, and then has a cheek to roll her eyes while my daughter decided what to eat , she's was awful so rude why would anyone want to employe rude staff i?? I ordered the same meal I had before well it wasn't presented the same just thrown in the bowl and a couple of things missing to top it all!, and for the final part wait for it the waitress brought my bill to pay before I'd even eaten my dinner !,, shocking service don't bother going !!!
Time Out rating:
Time Out says
Posted: Wed Aug 3 2011
A gregarious crowd gathers at this urban bar-diner, both in the main, street-level bar and in the larger space downstairs where DJs play. It’s an industrial space with wooden-slatted walls, exposed iron columns and an open kitchen.
The mixed clientele tucks into a food selection that runs from snacks such as smoked salmon and cream cheese bagels to main courses of grilled squid, butter beans and lamb’s lettuce.
Pilsner Urquell, König, Bitburger and Köstritzer Schwarzbier are the pricey continental draught options, accompanied by a dozen wines by the glass. For cocktails, sample the signature Market Place Punch (Pimm’s No.1, Finlandia Grapefruit vodka, fresh mint, strawberries, cucumber, citrus fruits and cloudy apple juice).
Market Place 11-13 Market Place
- Venue phone:
020 7079 2020
- Venue website:
- Opening hours:
Open 11am-midnight Mon-Wed; 11am-1am Thur, 11am-2am Fri; noon-2am Sat; 1-11pm Sun. Food served noon-11pm Mon-Sat; 1-11pm Sun
Tube: Oxford Circus tube
- 11-13 Market Place
- 020 7079 2020
- 11-13 Market Place
- Market Place
Average User Rating
1.4 / 5
- 5 star:1
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:9
I was viciously shoved by a brutish bouncer who has left deep purple bruises on my arm, causing me to call the police for assault. The manager tried to help but the bouncer continued to abuse me solely for being a teacher, who'd have thought? Upon entering it was dull and mainstream and very expensive. I wouldn't bother, I ceratinly won't be again.
Went on a Saturday night, was made to queue despite the fact that the venue was half-empty. We were meant to have a table booked, the promoter told us that it wasn't. Fair enough. We were then charged £10, even though the flyer for the event said £5 all night after 10pm. Three of our friends who came along later were then refused entry because they were all guys. We purchased a bottle of vodka inside, and the barman tried to charge £20 extra for it. I have been to the Marketplace many times in the last few years, and have always had a very good time; however, the rudeness and arrogance of the staff on Saturday has ensured that I will not be visiting again. And, judging by other recent reviews, it looks like I may not be the first (or last) person to do this.
After asking for a table for a quick drink and being offered a seat, we were then ignored for ten minutes until the manager - in an aggressive tone - came to tell us that these tables were reserved only for people eating and that we would have to leave if anyone wanted them. We offered to leave straight away, but she said it wasn't a problem, despite her inferences to the contrary. However, we stayed, were ignored for another ten minutes and ordered at the bar. We received our drinks - a coke and an odd tasting cup of tea. The tea was really horrid and so we raised this with the manager who seemed to suggest that we should have expected it to taste like that and that, in her mind, there was noting wrong. The straw for the coke (no glass offered) didn't reach the end of the bottle. Quickly finished up and left - was interrupted by angry manager asking what was wrong and telling us how stuck up we were on exit. Not a pleasant experience and not one to repeat.
Rude staff, even worse management. Asked for a replacement for a drink that tasted like washing up liquid, and was told to 'Go home to Pakistan', even though I'm from Bangladesh. Outrageous.
I went to the Market Place for a quick drink at 2pm on the 23/12/2013 to escape the rain. I ordered a mint tea. After waiting over 10 minutes the tea finally arrived but it tasted extremely rubbery and metallic. I called over the manager to raise concern over the tea I was given, my friend also sharing concern over what I had been given to drink, noting the tainted smell and taste as well. The manager stated that she could not smell anything wrong. Before I could say anything else she very abruptly said "what exactly do you want? Another mint tea or not?". She then explained that if she were to offer me a replacement that it would "all taste the same". I once again stated that the tea tasted really bad and I politely declined her offer for a replacement, asked for her name and then left. I was really surprised by the reaction of a manager of a food and drink outlet to not be concerned at all by the quality and safety of the goods being offered to customers and she did not seem to even think to investigate further a product that had been highlighted as horrible and had just been ingested by a member of the general public on the premises. I will not be going back and have never faced such horrible produce and service in London before.
Had a bad night here. We were booked space downstairs for a friends b'day, and when returning back from a cigarette we were told we couldn't enter, and told to queue up & pay £10. It took a while to sort out - management didn't listen. It is very poorly managed. One of my friends had had a little too much and when ordering drinks I was told I couldn't order a single spirit with mixer because of the 'bar policy'. So much for establishments encouraging responsible drinking . One of the bar staff even asked my friend for a tip which was incredibly impertinent! Avoid..
Had my birthday there last weekend. Me and my work mates are regulars since we work round the corner at Kiss Fm. We always like heading to this venue since although it's in the West End the crowd is great and the bouncers aren't your normal meatheads lol! It's really relaxed but they know how to throw a good party :) No issues with my birthday booking. It closes a little early though - 2am
A place which can be cool but which is actually terrible. The crowd is bad and the bouncers/management even worse. I went there two weeks ago and a guy while trying to punch (for no reason) one of my guy friend actually punched one of my girl friend in the face. The guy was taken outside by the boucers but a moment after he was back to the club. When we talked to the boucers to understand why, they told us that they didn't know he punched a girl, they thought he only punched a guy! Don't go there!
I went there last Saturday with a group of friends. The music was great, but the way bouncers handle trouble maker is incredibly poor. A guy punched my female friend in the face, and got away with it. We reported him to the security downstairs who got him out, but the bouncer upstairs let him back in after a few minutes. Another guy was annoying the girls of our group. One my male friend asked him to leave us alone. To what the guy replied he didnt give a sh*t. As the music was too loud to speak, they went outside. The bouncer didn't ask for an explanation, and ended up not letting my friend back in, but let the other guy in, although he was the one causing trouble. I'm definitely not returning there, despite the music... Don't go with girls, guys over there can't behave, and are encouraged into doing so.. and the bouncers will take the defence of the sneaky douchebag..