Real disappointment. My first impression was great, awesome music, decor, position, but unfortunately largely overshadowed by the appalling service. As seems to be the case for most people, I quickly got sick of giving it second chances, and being treated like a nuisance by the neanderthal that is the landlord (a bitter, ignorant and rude loser who is clearly not interested in keeping clients.) A true shame, as it's a beautiful pub and the music is top notch. I strongly suggest not going there, unless you like feeling unwelcome and paying overpriced, flat pints to an ill-mannered brute.
© Nick Ballon
Time Out rating:
Time Out says
Posted: Mon Jul 18 2011
This is a glorious old East End boozer, albeit one cast adrift in the green acres of Mile End Park, nestled up against the Regent’s Canal. You can run through a checklist of trad features – shelf of china plates, dried hops hung in a corner, London Fives dartboard, signed pictures of ‘celebrity’ drinkers (Jim Bowen being one of the few you might recognise) above the oval central bar but that doesn’t do it justice.
Yes, the shiny copper-coloured metallic wallpaper provides the wonderful light, but the place also has a great mix of punters: the more enterprising students from the university across the canal and sundry nutters from the nearby climbing wall brush shoulders with the suit-and-sovereign old blokes and their wives, who breeze in from the estate for the weekend singalongs.
Beer-lovers do best, with a couple of interesting guests always on tap; wine, on the other hand, comes from a Stowells dispenser behind the bar.
Palm Tree 127 Grove Road
- Venue phone:
020 8980 2918
- Opening hours:
Open noon-midnight Mon-Thur; noon-2am Fri, Sat; noon-1am Sun (last admission 10.45pm)
Tube: Mile End tube or bus 8, 25
- 127 Grove Road
- 020 8980 2918
- 127 Grove Road
- Palm Tree
Average User Rating
2.7 / 5
- 5 star:6
- 4 star:1
- 3 star:0
- 2 star:2
- 1 star:8
I loved it: I spent there my birthday evening with some friends and we all loved it. I was worried after reading the reviews but with us the staff was absolutely kind and awesome. They even chatted with us before closing being very patient while some of us finished their drinks.
The location and the building are fantastic!
This is my local and I love it. The land lord is charming and has a brilliant banter. If you are after tap water and a fake smile don't bother this is not the place for you. They do not even pretend to tolerate fools or arrogance. Genuine East London boozer with fantastic music and no nonsense staff.
By exited last night we when for a drink. We was pushed out by drunk local man, place it's no even clean . Old, stinky, and full of bad ambiance. We ordered 2 pontes of lager and 2 shots vodka with lime, even the limes was so old you can't even get a juice out from the fruit. Location it's pretty inside the park. But rest of the things it's.......ad.
Thoroughly ticked off I cannot award this pub a minus-star rating. I have come to the Palm Tree several times and each time the service has been appalling. The staff seem like they are drunk out of their minds or stoned or incredibly hungover and inconvenienced by your visit to the bar. Once turned away for being a penny short and then laughed at for ordering a tap water. Flat expensive pints. The price of a round varies depending on what decrepid reprobate decides to serve you after a long wait. When they do serve you they often give the pints to other people! Absolute disgrace of a oub which is a shame as the decor and band are the main attraction sadly being overshadowed by the ignoramus of a landlord. They don't like hipsters? Why not bar them all and then see how much money they make. Won't be going again. Ever. I'll stick to the Victoria over the road thanks. J
Best east end pub I have ever been to, brilliant landlord kindest people I have ever met would love to be a local to this venue
I was illegally refused tap water too (see https://www.gov.uk/alcohol-licensing , providing free tap water on request is a mandatory licensing condition since 2010) , and dared to report them to the licensing authority. And that is exactly what I will be doing, I am usually easy going but there are some things I won't stand for: I have never been either refused tap water in a pub before, nor treated so rudely and ignorently by a publican - who first pretended not to hear my request, then lied about the law, then moaned about the cost of mains water and all manner of excuses for not meeting her legal responsibilities as a licensee - and this treatment completely overshadowed the positive aspects of the establishment (traditional décor, nice cider, nice surroundings), as well as convincing me not to buy the second drink I may well have bought.
Hipsters thoroughly un-welcome here, hence all the negative reviews. A proper boozer serving great pints with a down-to-earth, no nonsense landlord. Absolute heaven.
Lovely old pub, but sadly very expensive (£12.80 for two pints of cask ale and a vodka and diet coke: West End prices in Mile End) and my friend (who had just bought a pint) was refused a glass of tap water and had to fork out for a bottle.
If I could give this a star rating of zero I would. The landlord is deeply rude and unbearable. I have given this pub so many second chances thinking I had just caught him on a bad night. The tap water thing really irritated me the first time I went there, when, whilst purchasing a round of drinks over £20, he refused to serve me one glass tap water and instead directed me to the rather unpleasant and not particularly clean sink in the toilets. We had brought over 15 people to his pub that night. The second time, whilst still a student, he told us to "go back to where we came from" after a minor disagreement. It is disappointing to read about the homophobia experienced by others but I can absolutely imagine it. AVOID THIS PUB.
After paying £8 for 2 pints of Fosters tonight, I was refused a glass of tap water - they are charging £1 'service charge' (their words) if you want to drink water. Pretty sure that's illegal (http://www.bbc.co.uk/blogs/opensecrets/2010/03/departments_differ_on_free_tap_water.html) but 2 male locals got really aggressive at me for questioning it (I am a 5 foot 2 woman with a broken arm, not that it matters), at 8pm on a Tuesday evening. I used to love this pub!
Yes, the pub has character and live music sometimes but service is abysmal. If you'd like to be in a cash-only, homophobic, unhygienic and sing-along 1950s atmosphere, you will feel at home. I love old east end music but it's just not worth it.
Could be a good pub but the landlord is deeply unpleasant. Great location so it's always packed but try asking for a glass of tap water and you'l get an earful. The soft drinks are always flat and warm. It's my nearest pub and fine to sit outside of on a nice day but a long way from being a friendly local.
Had a great evening there with the live music. The patrons are wonderfully diverse, a sign of a great pub. Amazing atmosphere and great drinks. Best pub I have been to in ages.
I'm deeply disappointed with this pub. I was there recently with two lesbian friends of mine, and when the staff saw them kissing, they asked them to stop. They said they don't consider it proper to express intimacy in the pub, and when I asked them if they would treat a straight couple the same way, they insisted they would, although I've been there many times and I've often seen straight people kissing and not being asked to stop. I found this not only homophobic but also hypocritical.