After coming here for a birthday party and loving it we returned two more times in as many months- really good fun. However when a gift bag of birthday presents vanished from our table, i asked darren (the owner) whether it had been handed in- his sarcastic response 'well let me turn the music off and kick everyone out for your bag'- was unhelpful considering as a group of 20 we had spent hundreds on the bar. When I told him this, he took me outside and said 'i will help you look for it, even though you're being a bitch'. My boyfriend and random people who had witnessed the conversation were disgusted by him, and he soon ran away when these people confronted him. His own staff couldn't have been more apologetic and embarrassed.
He was unapologetic- until he discovered my boyfriend's occupation could cause trouble for him- at this point he apologised and booked and paid for our taxi. I would never go back here- that guy is clearly not coping, and it put a really bitter end to the night. The bag also mysteriously reappeared as we were on our way out- despite everyone (including darren) having looked for it. Staff also mentioned that there is increasing trouble there. AVOID !!