New Cross House

A wide range of beers with great comfort food options. We have been 5 or 6 times now and the service and atmostphere is consistently good. Definitely our new local and a very welcome addition to the area.

A few friends are really into this place but the handful of times I've been I've been left wondering why. I've only been here on quiet weekday evenings – often they seem overstaffed but still bumbling or flustered, and the younger staff seem a little inexperienced and out of their depth with the impressively-stocked bar. Food ordering is an ambiguous and frustrating affair; I'm a big fan of table service as long as it's well organized, and here it is not. The last time I ate here it took someone an hour to reluctantly take my order (the third time I asked to have my order taken I apparently annoyed the guy who was 'on his break'). Half an hour later we noticed the pizza oven was empty, the chefs chatting/cleaning; turned out our order was lost or confused, so they had to hurriedly put it on again. By this time we had 10 mins before we had to leave so I shovelled my food down and left without a chance to talk to the manager (I've never done that before, or felt compelled to write a review on the internet...).
I don't have unrealistically high standards! But this place has so much promise, and is let down massively by a handful of flaws easily-remedied by simple management and staff training.

This place is simply bad. I spent an entire evewning suffering a bunch of drunks - not of the jolly kind - breaking glass on the floor and throwing coals all around (I'm serious), while shouting and physically pushing my chair every five minutes. My partner's mother found a shard of glass in her fish & chips (from the broken glasses), my partner sit on another, and it was only by sheer luck that they both didn't get hurt. Then I've been soaked with beer - literally soaked, so much so that I had to put my shirt and my sweater off, and spend the entire night with my girlfriend's jacket directly on skin. Best of all, it turned out that these guys were the manager & his friends, so there wasn't anything that, well, the manager, could do. We didn't even receive an apology, just a discount on the dinner. Also, they spent a good part of the night touching and hugging a female waitress. I'm usually easy-going, so I just found the entire thing surreal. But this is a place to avoid if you like, well, anything remotely similar to a decent pub. And I know that this story seems so out there not to be true, but I swear, I didn't exaggerate: if any, I toned down some bits...

This place is brilliant. The food is excellent and staff really friendly. Will definitely be back.

This is a much-needed addition to the local area. Good food, great beers and wines, and a really convivial atmosphere. It will give the other locals a run for their money.

I really liked the outdoor area, the converted barn (?) is lovely and having an extra bar outside too helps with queues.

I ate there last week and it was a bit of a let down to be honest. The huge "Wood Burning Oven" is actually run on gas not wood which to me is a bit of a let down really.
My pizza was not great, the toppings were OK but, £9.50 for a pizza seems rather expensive to me especially in NEw Cross, my one was really greasy and the base was overcooked. You can get the best pizza in London from MR Franco Manca cooked the proper way in a REAL wood burning oven for a third of the price.

Judging somewhere on it's first weekend of service and taking this long to write about it is a little unfair. We went on Sunday for roast and it was amazing - after a hard morning at work was just what I needed.
The barstaff were knowledgeable and incredibly friendly, discussing real ale with my husband and recommending drinks, and the waitress was really friendly and attententive. The food was one of the best roasts I've had, particularly the yorkshire pudding which can often be disappointing when having Sunday dinner out.
My husband and I were Goldsmith's Tavern regulars and had worried the gentrification of this pub would put us off visiting but we shall be making it our regular from now on. Good beer, good food, great service and comfy booths - this old farts dream, and only 5mins walk from the house!

"(though you'll get brisket instead of rose-pink slabs of beef)"

Sounds a bit petty. I thought cheaper cuts of meat were all the rage these days with trendy Time Out reviewer-types?