K West Hotel & Spa

Hotels , Boutique hotels London
  • 3 out of 5 stars
  • 5 out of 5 stars
(5 user reviews)
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It might sound like some kind of Kanye accomodation franchise, but don’t turn up to this Shepherd’s Bush-based hotel expecting bling-festooned staff dressed in shutter shades. It’s recently undergone a rebrand to put it in line with trendified, hipster-ish chains like Ace Hotel – dressed down staff wear Converse trainers, the restaurant offers a ‘glam rock’ afternoon tea and there’s an in-house DJ in the hotel lobby bar until 2am on Friday and Saturday.

But don’t expect to find a bearded crowd in trucker caps: the rebrand’s essentially funky fringing for what is a sleek, contemporary hotel for a business clientele. Smart, plushly upholstered rooms are tastefully decked out in a muted colour palette – although the less said about the weird glass-doored echo chambers of loos in their luxury K Suite, the better – plus a small onsite gym and a spa which features its own jacuzzi, sauna and steam room. Oh, and there’s also a snow room in there, too. Which makes the place pretty cool. Literally.

Venue name: K West Hotel & Spa
Contact:
Address: Richmond Way
London
W14 0AX
Price: £103.51 to £205.00 per night
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Average User Rating

5 / 5

Rating Breakdown

  • 5 star:5
  • 4 star:0
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  • 1 star:0
LiveReviews|5
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jeaniekarl
Tastemaker

It really doesn't look like much from the outside but this in fact is a really lovely place for a special retreat from the stresses of everyday life. From the moment we entered the hotel reception we were greeted with smiling faces and friendly demeanour. My sister and I had booked the wind down package including spring rocks afternoon tea as a special treat. This included full use of the spa facilities and gym, exfoliating and massage treatment. The spa chill area was actually quite small but clean and well laid out and designed with attention to detail with a white, cream and gold mosaic design. Main draws here were the hydrotherapy pool, basically a warmed jacuzzi like area with seating loungers and benches included with twinkling changing coloured ceiling lights overhead and the snow paradise room an unusual idea but great after a hot session in the steam, sauna and sanarium areas which is almost like stepping right inside your freezer. There are plenty of areas to sit and chill out with a book or magazines or quiet contemplation also. Although I would probably say about 6 would be the maximum number of people in here at a time without it becoming too overcrowded. The changing room facilities were very hygienic, in fact I always saw somebody cleaning the chill out and changing areas constantly.  There was always plenty of water on offer and fruits. There were even aromatherapy associates products to use as well as towels, dressing gowns and flip flops and PIN protected lockers and even hairdryers and straighteners to use should you need to. As for the treatments these were totally amazing, the therapists really know what they’re doing and really talented. The exfoliation scrub wasn’t too abrasive or irritant but enough to get the circulation moving and this was finished off with a soothing hot aromatherapy massage that was so blissful I could have easily fallen asleep as it was so relaxing! I would definitely be keen on trying some more of their treatments in the future. Dimmed lighting, calming music and heated beds all helped in creating a wonderful experience. Afterwards the relaxation area was perfect place to unwind afterwards on special lounges and even headphones are provided too.

Then there was the spring rocks afternoon tea, this I would wholly recommend even if you’re not going for the spa. There was great attention to detail and the presentation was fantastic! Everything was well proportioned and very tasty served in neon tableware to classic rocking anthems. Have a look at the picture and see for yourself!

Anaelle
Tastemaker

I haven’t stayed at the hotel or tried the spa, but their ‘Spring Rocks’ afternoon tea is brilliant!


With vinyl disks for mats, electric-coloured teapots and legendary rock songs playing, no doubt, it’s all about making the traditional afternoon tea all a bit funkier. Starting with a wonderful blend of black and green tea – smoky, soft and strong all at the same time, the food is the real highlight of the meal. Scones with a range of homemade jams (we had pear, kiwi and raspberry), a Daim hot dog, a cream egg burger and candy floss to top it all – they do not refrain on originality. Not overly sweet and well-balanced, this is a great culinary experience… that simply rocks.

Samantha H
Tastemaker

Great find in west London!  I only went to the spa and can not comment on the price as it was a gift but the staff were fantastic, the treatments were extremely relaxing and all the facilities were at a high standard!  Definitely a great spot for a girly afternoon out in London! 

Forest M

Great hotel in West London, hotel was clean and spacious enough. All staff wwere friendly, opended doors and answered my question with a smile. Perfect place to stay in London http://goo.gl/Yx87cY

Doctor Spa

Despite living in West London for four years now, mysteriously this was my first trip to K Spa at the K West Hotel five minutes walk from Shepherd’s Bush Central Line and Overground station. The hotel looks funky and rather avant-garde on the outside, and professional, contemporary and classy on the inside, so I was unsure what to expect of the spa. It is to be found on Level 1 (the basement), where the lift arrives opposite the spa reception-cum-shop, where a member of staff was present to check me in. She volunteered all I needed to know, before I was directed down the very hotel-feel corridor, past all sorts of closed doors housing exotic-sounding treatment rooms, a sun meadow and a relax room. Changing rooms (5 out of 5) Are accessed via a keycard, which lets you into them, but also through to the spa on the other side – I guess this prevents non-paying guests from entering. The rooms are very good, roomy, with good sized lockers available with keys from reception, so no need to bring a shower. The gents’ contained four showers with Aromatherapy Associates wash, shampoo and conditioner. A large and small towel are provided, as are flip flops, but no robes (perhaps these are only for spa days?). The overall impression is very clean and modern, definitely in keeping with the spa environment. A spinner is provided for wet costumes. Hydropool (4 out of 5) The hydropool has centre stage in this compact but well laid out spa. It contains two bubble beds (unfortunately raising the body a little too high out of the water), a more comfortable bubble couch seating three, and a swan neck water fountain. Unfortunately the swan’s neck was broken, which didn’t impress, and neither did the tidemark around the pool, suggesting a clean was long overdue. The pool is a nice temperature, slightly on the cool side for a spa pool, and over-chlorinated. The pebble-effect floor is nice, and a glass panel at the front is an interesting feature, but more for the observer than the occupant. There are twinkly starscape fibre-optics above. There’s no swimming pool here; we thought this spa pool could have been extended a bit to make room for a jet to swim against, but this would have taken the focus away from relaxation, which is definitely the vibe in this chilled space. Sauna (5 out of 5) The sauna and sanarium are to the side of the hydropool. The sauna has three decks and a bucket for hotting things up even more than it already is! It’s lit with a warm lightbulb-yellow glow. It’s clearly very recently fitted, and is flawless. Sanarium (5 out of 5) The sanarium also has three decks, with dark orange lighting to complement the light bulbs, and a lovely refreshing mint aroma. It’s at a perfect temperature for me, as I often find the traditional saunas too hot to handle. In fact, I got chatting in the sanarium to a young guy and was able to spend around 20 minutes before needing to leave, and not just because he was trying a religious conversion job – in his pants, no less (did you forget your trunks?)! The sauna and sanarium are linked, and both have the entire front and part of the side glassed to allow a view right the way down the spa, and lots of light in. Steam (5 out of 5) The steam room is smaller than the sauna and sanarium, with two corner tiled benches, gently heated, to seat four. A novel secret feature is buttons that shoot hot air down to each seat position! The steam vent is at shoulder level, which avoids burnt feet but Kneipp hoses to either side mean you can cool off and stay as long as you like. The steam room is lit by pale yellow lighting, a supposedly scented with a herbal fragrance, which smelled rather soapy to me. Snow paradise (4½ out of 5) This really was a first for me – a chamber where pure snow collects attractively on the walls and falls from the ceiling as soft icicles. It tries hard to be not too much like a hotel walk-in freezer, and I had to fight the urge to build a snowman. Underfoot, the snow looks icy rather than powdery, which prevented me from rolling in it. However, it’s very effective when applied to the body after one of the hot rooms. Some kind of seat would be nice, but once you’ve rubbed the snow in, your hands are too cold to stay more than a minute or two. Ambiance (4½ out of 5) The spa has an exclusive feel to it, a very contemporary design, and some innovative features. There is limited seating, in the form of cosy suede lined “Kuddles” nooks (attractively lit by green lights, which didn’t make reading very easy). On the down side, there is only enough space for three couples, people tend to ‘reserve’ them with their towels, and there is nowhere else to sit away from water, heat or cold. There are two footbaths, little more than sunken sinks – no massage jets or even textured bottoms to the basins. There are two great experience showers with adjustable temperature, three options for overhead shower, and two directable body jets. Iced water and beakers are constantly replenished. There is music in the spa, but a little too gentle to hear over the noise of the hydropool or in the heat experiences. The low basement ceilings meant noise carried easy, but most guests were invested in appropriate volume to keep the space quiet and chilled. Overall levels of cleaning are good, but the tiling is starting to wear on the edges. Treatments There is an extensive menu and they’re not cheap. I haven’t tried any but I want to. Overall score 94% (33 out of 35) Almost perfect. This is a real sanctuary, and the £25 charge for hotel guests and visitors booking less than two hours’ treatments (or £50 to use the spa alone) means there are no kids, it doesn’t get too busy (even at the weekend), and everyone seems invested in keeping quiet. I’ll definitely be back. DoctorSpa’s top-tip Give this spa a whirl for the bargain price of £30 at payasugym.com.