Deen City Farm
|Venue name:||Deen City Farm||Contact:|
|Do you own this business?|
Average User Rating
3.6 / 5
- 5 star:3
- 4 star:0
- 3 star:0
- 2 star:1
- 1 star:1
I used to have fond thoughts about Deen City Farm, it was a great place to take children to see some animals and it was an easy place to reach on the bus. Those were the reasons we chose to book a party there rather than somewhere else. We booked the Own A Pony day for 4 girls. However... beware of their no refund policy! We booked for one date, they accidentally wrote down another. This would have been fine if their process was such that this mistake had been caught. Their process is to send out a confirmation email and when that leaves their hands their responsibility and care stops! If you are like us and never receive that email and thus never know there is anything to query... your money is LOST! There will be no refund for the mistake made nor a re-booking at no extra cost. Great for a free day out... but buyer beware if you decide to spend money with them, there is no customer protection when things go wrong.
wow what a transformation the coffee shop has had really lovely food at reasonable prices and very child friendly. the farm is a fun place to visit and costs nothing and its nice to get a warm drink in the warm cafe on a cold day!!!
I volunteer at the farm and can say I very much disagree as there are big spaces for the animals to run about there are plenty of enclosure space and the cafe is perfectly fine for your information theres always a smiling face and help available if you call for it.
Took our 2 1/2 year old to Deen City Farm a couple of weekends ago and I have to say it was not as impressive as I thought. Firstly ALL the animals were in cages or enclosures or some description - I hardly call that interacting with the animals. The gardens were very neat and well maintained. We shared a plate of chips in the cafe - which was okay, they were a bit oily but did the job till we got home to have our proper lunch. What he loved most was watching the older children ride horses at the Riding School section of the farm. It was an okay experience but we have been to Surrey Docks Farm and have to say if you want a hands on experience, that is the place to go!