Bertie & Boo

We went to Adventure island today and it was really fun. I thought the standard was excellent..and really good coffee. my wife and I braved Bertie's story time and it was the best I've seen. (I've seen a lot!). Even though they we're rammed as we were leaving one of the staff (dressed as a full pirate with bunny ears) came straight over to help attend to our buggy, opened the gate for us and thanked us for coming. I think the team who run this (Bertie and Boo?) are sharp and definitely understand a tired parents needs. Two very happy customers who will now be seen regularly at Adventure Island.

We went to Adventure island today and it was really fun. I thought the standard was excellent..and really good coffee. my wife and I braved Bertie's story time and it was the best I've seen. (I've seen a lot!). Even though they we're rammed as we were leaving one of the staff (dressed as a full pirate with bunny ears) came straight over to help attend to our buggy, opened the gate for us and thanked us for coming. I think the team who run this (Bertie and Boo?) are sharp and definitely understand a tired parents needs. Two very happy customers who will now be seen regularly at Adventure Island.

We went to Adventure island today and it was really fun. I thought the standard was excellent..and really good coffee. my wife and I braved Bertie's story time and it was the best I've seen. (I've seen a lot!). Even though they we're rammed as we were leaving one of the staff (dressed as a full pirate with bunny ears) came straight over to help attend to our buggy, opened the gate for us and thanked us for coming. I think the team who run this (Bertie and Boo?) are sharp and definitely understand a tired parents needs. Two very happy customers who will now be seen regularly at Adventure Island.

After being an on and off regular for nearly five years, today is the last time i will go to Bertie and Boo's. It's not the first time this has happened - we made an order. The drinks part of the order was served, hot sandwiches never appeared. After finishing drinks we asked about the sandwiches. Turns out they forgot them. How this can happen when there's at least four people behind a small counter with not a great deal of people ordering, i will never understand. Gave us a refund (in loose change) for just the sandwiches. Terrible customer service. In this day and age if the small independants want to compete with the big chains they really need to train / hire staff with good customer service skills. Bye bye Bertie and Boo.

This is a wonderful little place with appeal for young families and discerning young pros. It has a great outdoor space and a friendly buzzing atmosphere, particularly at weekends. The food is excellent as cafe food, with the simple yet sophisticated children's menus that I'd love to eat myself! The coffee is good also. I can't believe Time Out gave it just two stars - that only serves to undermine my confidence in Time Out!

Lovely little place, feels a real part of the community too. The coffee is worth fighting the yummy mummies over for!

Lovely little cafe on the corner of Balham High Street. Great for mums like me and the coffee & cakes are to die for! xxx

I also stop off at Bertie & Boo's when I'm in Balham. Aside from the lovely atmosphere and free wifi the coffee is just damn good and they don't mess up my order like Cafe Nero did!