I was absolutely disgusted by the service myself and friends received at this pub on Sunday.
A friend had rung to book a table for 1pm on Sunday. On Sunday morning she received a call from the pub demanding that we arrive at 12.30 as they did not take bookings for 1pm, she explained she had booked the table for 1pm but they would not listen and said we would lose the table if we were not there by 12.30. As it was late on Sunday morning and we thought we may have difficulty booking a table for 9 so late on in the day, we rearranged plans to make sure we were there for 12.30. We were seated and went to order our food. When our food came over the bar manager, Diana, came over and demanded to know who had made the booking. She then proceeded to shout at the girl in question, telling her we were sat at the wrong table and another party were squashed around a table as we had been seated at their designated table. We had been instructed where to sit and at no point had we been asked to move which we would have happily done had we been asked. She continued her tirade telling us we couldn't make bookings for 1pm and that next time we came we wouldn't be able to book for that time. WOW. I have never experienced such rudeness and arrogance from a person supposedly trained in customer service. I would never recommend this pub and I would never come back here to either drink or eat which is a shame as the food was in fact delicious. Avoid at all costs.