Last night I took my boyfriend to your Spitalfield’s branch for his birthday meal. I booked in advance and pre-warned the staff it was a special meal. When we arrived we were greeted and sat at our table. We then proceeded to be served by a awkward and rude female waitress with a strong accent. Firstly, when I called up initially I was told you can eat the bar menu in the restaurant. When we asked if we could see the bar menu she refused to bring it to us saying that we couldn’t have anything from it if we wanted to sit upstairs. We then asked can we look at it and she said there would be no point could we couldn’t have anything from it. She then offered to move us downstairs, but told us then we couldn’t have anything from the upstairs menu. After ten minutes of arguing with her we eventually agreed just to stick with the original menu and she would let us ‘’just look’’ at the bar menu. We ordered our food and it was lovely. The steak was perfect and the sides were delicious. The waitress asked us if we wanted more drinks when she cleared our glasses after she delivered our food. She then forgot to put the drinks through and we sat for fifteen minutes without them. She then remembered when she was taking another table’s order and ran to the till to put them in making eye contact with us on the way. She then came over and asked us why we didn’t have drinks again. Half way through our meal she spilt a glass of red wine over one of the men sitting at the table beside us. It went all over my bag and she didn’t apologise, in fact she didn’t say anything hoping I wouldn’t notice. At the end of the meal we were feeling very annoyed. The waitress was rube, abrupt and incredibly unhelpful. The bill came to £98 and we were shocked to learn we had been charged for the drinks that took twenty minutes to arrive. I chose the Hawksmoor as it had come highly recommended by my work colleagues and I wanted it to be a very special dinner. Even now I feel irritated at the thought of her behaviour. The whole experience has left a bad taste in our mouth and I’m not sure I would recommend the Spitalfield’s branch to anyone in the future
Ed Marshall / Time Out
Time Out rating:
Time Out says
Posted: Fri Sep 17 2010
This Spitalfields steakhouse has wooed much of London since opening in 2006; word-of-blog has only served to create an even bigger buzz around the restaurant and its food. A case of the emperor’s new clothes? We think not.
Hawksmoor’s USP is in supplying excellent produce cooked well, focusing on top-quality beef from renowned London butcher Ginger Pig. There’s a serious attitude to beef provenance and an impressive list of breeds; Longhorn is always available, but guest breeds range from Herefords to Lincoln Reds.
The savvy staff do a terrific job of explaining the differences. Steaks are seared on Josper charcoal grills to crusty-outside, tender-inside perfection. The menu doesn’t stop at the bovine, with Tamworth pork ribs, crab and samphire salad, and lobsters all making an appearance. The luxe burger, studded with nuggets of bone marrow, might seem to be gilding the lily, but it’s certainly pretty good. For dessert, chocolate fudge sundaes and strawberry trifle are dependable options.
Hawksmoor’s looks aren’t a forte (it occupies a mundane, low-ceilinged room behind a drab frontage), but owners Will Beckett and Huw Gott have long had dreams of expansion, and a new Covent Garden branch opened in 2010.
Hawksmoor Spitalfields 157a Commercial Street
- Venue phone:
020 7426 4850
- Venue website:
- Opening hours:
Lunch served noon-2.30pm Mon-Sat; noon-4.30pm Sun. Dinner served 5-10.30pm Mon-Fri; 6-10.30 Sat
Tube: Liverpool Street tube/rail or Shoreditch High Street rail
Main courses £15-£30
- 157a Commercial Street
- 020 7426 4850
- 157a Commercial Street
- Hawksmoor Spitalfields
Average User Rating
3.6 / 5
- 5 star:10
- 4 star:1
- 3 star:0
- 2 star:2
- 1 star:4
A dinner to remember the stake melts in your mouth! Happy and helpful staff, they knew the menu well and recommended a fab bottle to go with out meal!! Would go there everyday. Easy 5stars, for the quality of the food, the service, the wine, the atmosphere and I always like to mention the toilets exceptionally well maintained!
Went for bar snack menu. The ribs were unctuous and delicious. The french dip was the best! But I would have loved to try when it wasn't oxcheek, which is so rich. Fries always great. The cocktails are always insanely good - love the marmalade one most of all.
As a big fan of Gaucho I was a bit skeptical Hawksmoor could beat it but I was pleasantly surprised. The atmosphere is great and perfect for either couples or big groups and the food is incredible. The pork belly ribs are a must and the steak is definitely the best you can get in London. I was fortunate enough not to see the bill so can't comment on value for money but I would happily pay top end prices for everything I had!
An overcrowded, definitely not quit place. Steaks are not the best in London, even not in Shoreditch (so TimeOut cheats - no ideas how this place may be treated as the best in London for steaks). The final bill included 3 (!!!) drinks which were not ordered.
I went to this one at the start of the Month of May. We had booked a table in fear that we wouldnt of gotten a table. Geting there from the main street can be 5-7 minute walk. Looks quiet on the outside and blacked out. Apon entering you are greetedby host team to check booking and /or avaibility . You are shown to a table thereafter. (BTW the toilets are DOWNSTAIRS, winding wooden staircase.Satisfactory) Apon entering into the restaurant the ATMOSPHERE is WARM, WELCOMING; BUZZING and the SMELL is MOUTH-WATERING. My freind and i were seated next to the waiting staffs hub , so that was a bit annoying-you assume if you book you would get a better 2 top - but thinking about it because it was a special occassion this table was in the corner a little succluded and beneficial. We ordered Lobster and ribs to start off with . Lobster was great , moist and fresh , the BELLY RIBS were PERFECT. MOIST, BRAISED; SPICEY; SEARED WELL and every bite was magical (honestly i will never forget it all my life). Cocktails with skinny but full of alchol and flavour. WINE was PRICEY but WORTH EVERY SIP. FULL FLAVOUR and a great COMPÖLETMENT to the STEAK combo PORTOHOUSE we had. Coffee not so great , dessert ROASTED SALTED ROLOS were apparently AMAZING. Service was not to pushy, though there is a 2 hour cxhange over, WELL MANNERED, KNOWLEDGABLE and COURTEOUS and I WOULD RECCOMEND THIS RESTAURANT TO EVERYONE ..... AND HAVE.
Went there for dinner with a couple of friends and it was amazing. Lovely ribs, great porterhouse steak, great ( but pricey) wine. Will be back.
What on earth is it about Hawksmoor - are they paying people to review their food? I have now been four times and each and every time completely and utterly disappointed by the steaks - I'd never go again. Probably the most disappointing aspect of Hawksmoor is in fact the steaks! I don't get it. Am I missing something? I've had better steak in the local crappy 'Monkey Nuts' restaurant in Crouch End which is a bloody kids restaurant! After visiting the Air Street Branch of Hawksmoor recently and having another overpriced and very average meal they sent me an email asking my thoughts. I duly responded. I said something along the lines of , 'Sit down and eat one of your own steaks. And ask youself, is it succulent? Does it blow you away? Is it the most amazing steak ever?' - nope. And that's why I'll never return to yet another hyped London eaterie that fails so miserably to deliver. I never got a reply back from Hawksmoor. Which says to me they couldn't give a toss about their customers or their food. As long as the hype continues and the money rolls in they'll be steaks in the freezer for them.
I had benen looking forward to this for ages. The great reviews, my love of quality steak, and even my loved hawksmoor cookbook all conspired to make me very very happy to go there for a meal. Maybe these had created an unmatchable expectation, as i was very disappointed. The steak was good, but not by any stetch of the imagination as amazing as TO suggests. And the cost was way out of proportion. For decent steak at decent prices, stick to argentinian places.
Dreadful experience, service was dire, our order was wrong, and one of our guests had to wait for 10 minutes after everyone else had been served. The waitress could not even be bothered to serve us our wine !! The food was mediocre, there are far better chop houses in London. Upon complaining, we were told they were busy and understaffed..... there were only about 20 people in there! Steer clear is my advice.
I'm pretty sure this place is unbeatable. Best restaurant for quality, buzz, atmosphere, food and drink in London by far. Amazing steaks!
Simply the BEST steak you will ever have in London, end of. The bacon cheeseburger on offer during lunchtime is also an epic affair with the most succulent meat, in a brioche bun and finger licking triple cooked chips. Great martinis at the bar, which can seriously inflate the final bill.
Two of us shared a Bone-in Prime Rib, recommended by the charming waiter, and it was probably the beast steak we've had in London. Triple cooked chips and béarnaise sauce complemented the meat feast perfectly. However the Crab & Samphire Salad starter was on the salty side. Worth arriving early for a cocktail or two at the bar.
It's hard to think of a more pleasurable London dining experience than a visit to Hawksmoor. As with the Sunday lunch at the Seven Dials branch the breakfast for two here is a delight. One for carnivores only (there's even meat in the baked beans) and although £15 a head cost may seem steep the service, portions and setting make it exceptional value.
This is one of the best steak restaurants in London (possibly the best I've been to) , up there with Goodman and Hix and I would say a step above Gaucho. Arrive early if you want to make sure you get a good cut, and you can also take advantage of the great cocktail menu (the guys in the bar were very helpful). Even the side dishes are great - great chips, fried eggs, grilled bone marrow? Doesn't get much better.....
My partner's £30 600g steak miserably fatty and gristly, we estimated he salvaged about 100-150g of gristly meat from what was there. The waitress argued with us as to whether a plate full of fat was an acceptable excuse for a steak. I think not. Why argue with the paying customer anyway? Which by the way we did, full price. Wouldn't go again.
Visited Hawksmoor having read reviews and have to say it was one of the worst restaurant experiences I've had. The steak was a poor piece of meat and still raw (although medium was requested). The service was poor and the bill plain silly. A dreadful experience.
After struggling to get a reservation in the restaurant for quite some time I plumped for an early 6pm sitting to see whether The Hawksmoor is all its cracked up to be. At 5.50pm the restaurant bar was already busy and had a good mix of people both city and hoxtonites together. The char grilled squid starter which was served with fennel and orange was both original and extremely tasty with all ingredients complimenting one another perfectly. The lobster starter served with garlic butter was also a delight in itself. For the steaks we ordered from the blackboard the 800g Bone-in Prime Rib which was cooked medium, bursting with marbled fatty goodness. Sides of triple cooked chips, creamed spinach and asparagus were the perfect accompliments. Deserts of sticky toffee pudding and a chocolate brownie with ice cream topped of a thoroughly delightful meal. Service was excellent at all times and i felt the attention one received from all staff was of an extremely high level. Something to note is that there is a definite benefit to arriving early in that the prime cuts of meat from the blackboard (which are allocated on a ‘first come, first served’ basis) sell out extremely quickly. By the time we left at 8.30pm all the select sharing cuts had been sold out to a happy and fulfilled dining room. Get there early to avoid disappointment…its a real gem is The Hawksmoor.