I took my husband to Has St Pauls for a dinner to celebrate his birthday. We were met by a nice host and showed to our table. However from here on our experience went downwards. The order was taken by a waitress with a displeased expression on her face, which made us feel unwelcome. As we were waiting for our food I have noticed that the white wall we were sitting by needed a good wipe off, there was used Christmas cracker laying on a floor near me, the knife had some cloudy residue on it so I had to polish it. The interior reminded me of a large canteen, because it lacked a character, intimacy and warmth. Soon the waitress brought out some yogurt and pita bread, which was disappointingly cold. For dinner we had lamb tagine, which was even more disappointingly bland with no spice on it what so ever. We had to share one bawl of some sort of chutney to go with lamb, which was rather nice, but far to little to cover large portions of tasteless main dish, which consisted of either lamb neck or spine peaces, some tasteless almonds and same overcooked veggies of which majority was carrots. I managed to find 2 apricots and no prunes, although they were mentioned on a menu. Apparently we did not have even solt and pepper on a table. The restaurant had only couple tables occupied and seemingly the were more staff then customers, but throughout the whole time we were eating no one could be bothered to check on our table. Only when we were ready to pay another waiter came up and asked how was our dinner, but did not show any further interest, when I said that the meal was so so. Yet another person came to charge the card and did not even thank us when he was done. I really wished to speak to a manager, but because we did not want to ruin what was left from our evening, we just left. Today I have also noticed that we were charge a service charge of almost £4! These people don't even know what a service is, so how dear they to charge for it! My advice would be run fast and far from this place.
Haz St Pauls
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Posted: Fri Aug 3 2012
Welcome to Haz Restaurant,
established in 2001; restaurants
offering warm and pure relaxation
in the City.
Let us impress you with our fine
selection of wines from different
country origins. Indulge in a glass or
bottle of our wines.
Average User Rating
1.5 / 5
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:1
- 1 star:1
We decided to do our christening party here and what a mistake we made. Food was OK but service was absolutely terrible. Staff we're very slow in putting the starters and drinks out (mainly because they were very short staffed) and as a result took ages for people to get their food and drinks. For the mains, instead of putting food platters in the middle of the table as agreed, they put plates of food with no spoons to serve the food. When I complained the waiter put out the spoons for two tables and then dumped the rest on the side. For long periods of time no staff were around as they were busy serving customers on the other side of the restaurant, needless to say we were extremely embarrassed. When we complained to the manager (who made sure he wasn't around until it was time to pay) he admitted that they were short staffed but took no responsibility and offered no apology. He then rudely walked off saying that we didn't know what we were talking about. Considering we had just spent £1500 in his restaurant I was pretty shocked how we got treated, but maybe we should haven't been too surprised given that when we had paid our deposit, the manager didn't take or return any of our phone calls.