Hix Restaurant & Champagne Bar

Restaurants

Restaurants and cafés

London

HixatSelfridges.jpg

© Rob Greig

Time Out rating:

<strong>Rating: </strong>3/5

User ratings:

<strong>Rating: </strong>1/5
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Venue details

MAP
  • Address:

    Hix Restaurant & Champagne Bar Selfridges
    London
    W1U 1AT

  • Cross Street:

    400 Oxford Street

  • Venue phone:

    020 7499 5400

  • Venue website:

    www.hixatselfridges.co.uk

  • Opening hours:

    Open 9.30am-8pm Mon-Wed; 9.30am- 9pm Thur, Fri; 9.30am-8pm Sat; noon-6pm Sun

  • Transport:

    Tube: Bond Street tube

  • Map

    1. Hix Restaurant & Champagne Bar
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Comments & ratings

Rated as: 1/5 (2 ratings)
  • Absolutely dreadful. Ordered tea, coffee and still water and ordered simple scones and crumpets. By the time we were served the scones and crumpets 15 minutes later we had finished our tea and coffee. Never received the still water, and had to remind the waiter twice that we needed butter and jam with the crumpets. The still water still appeared on the bill along with the discretionary 12.5% service charge. I reminded them that we had not received the still water and asked the waitress to remove the service charge due to the total lack of service. She grabbed the bill and walked off with no question or apology. Staff have no idea what service means or just do not care. Disappointing, but obviously not managed well since the staff are only as good as the people that manage them.

    Ian Morrison Sun Oct 21 2012
    Rated as: 1/5
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  • Convenient location especially if you are shopping in Selfridges but the food was so disappointing. The roast rib of beef was dry and below average, the yorkshire pudding was stale and the roast potatoes were swimming in fat. The sides (greens and cauliflower cheese) did not complement the dish and were way to rich. We also had the fish fingers, which was not bad but was very similar to the frozen product from the supermarket. The staff was not particularly friendly and were somewhat snooty at times. Very disappointing as the location is so great.

    MR Mon May 21 2012
    Rated as: 1/5
    Report
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