|Venue name:||Le Chardon||Contact:|
65 Lordship Lane
|Transport:||Tube: East Dulwich rail|
Average User Rating
1 / 5
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:2
I have eaten at this restaurant a number of times in the last three years, both at lunch and in the evenings. On every occasion the French bistro style menu has been excellent and the choice great. The food served has been consistently good on all occasions over the years and service usually decent.
I am however sad to report that I will never be dining at Le Chardon again after my experience last Saturday. A regular user of GroupOn, I bought a voucher for Le Chardon giving me money off the final bill. What I didn't buy however was to be argued with at the end of my meal by an overly officious and aggressive restaurant manager. From nowhere my boyfriend and I were accused incorrectly of ignoring the Ts&Cs of the voucher and when we tried to explain the situation we were argued with further and continuously talked over. Despite sepaking clamly and quietly the manager responded to us with a raised voice more than once. Quite an amazing experience to have the proprietor of a restaurant talk to you like you'd just stolen from them and refuse to back down or apologise even when confronted with Ts&Cs of a voucher. Needless to say it ruined what was a lovely evening and I urge anyone planning a relaxing dinner to avoid this place like the plague.
As the old saying goes.....The customer is always right, except when you're the Manager of Le Chardon.....
Worst restaurant ever. Had to leave mid meal on account of the rude server. Very unhelful if accompanied by children and bordering on racist. Never going back.