When we were unable to get a table at another establishment, we went to La Pont De La Tour for a friends leaving do. After having very high expectations, due to their website, we were thoroughly disappointed. When we entered, we were greeted with a smile, and shown to our table. They gave us a few options of tables, which is nice, but completely unprofessional. One should be shown to their pre-reserved area, and made to feel welcome and wanted, rather than a "sit where you want / free for all". We waited for between 5 - 10 minutes, before being watered or given any sort of wine list / told about any technicalities with the menu (we later discovered, that the French Onion soup was not on that day - but it would have been nice to have been told this, before ordering). The wine list, was extensive, and what was disappointing was the large variety of non-french wines. Italian and south african wines, seems to be dominant. If I wanted a shabby italian wine, I would have gone to Strada. The MD took our order, and referred to everyone as "Lady", including myself - and I am not even a woman. The MD also forgot to take one friends order - which was unprofessional. They brought us our wine. The wrong one. One glass of house white, for a table of 6 just isn't going to work, is it now... We got some complimentary stale bread to accompany our wine. A very crusty outer shell of dry rye bread, with a slab of salted butter, which one could only imagine was lurpak - as it was the best thing I ate all night. Anyway, on with the food - the starter came, after a long wait. I had the ham hock pate, which was bland, flavourless, and very watery. I then had the lamb chops with petit pois & french onions. I asked for medium rare, it can very very medium. The lamb was tasty, however, lacked seasoning and a tescos finest would have been just as good, if not better. The pea & french onion watery broth which it nested on, was tasteless. I left the majority of this on the plate. Every other guest also left a lot of their food. We even got some french fries to share on the table - which were hard and lukewarm. After plying us with our wine, topping it up every time we were empty (which was nice). They never offered another bottle and trying to get our waitresses (we had two apparently?) attention was fairly difficult. Sober and disappointed, some guests got desserts. The lemon gateaux tasted no better than an iceland cheesecake. I am surprised Kerry Katona wasn't endorsing the restaurant it was that disappointing. After our meal, we wanted the bill quickly. Well, after waiting too long for two coffees. It took us at least 10 minutes to get anybodys attention for the bill. Finally we got it, and then waited too long to pay. A bartender, who clearly couldn't do maths took our bill - and tried to over charge us by £25 each. Nice try. The ambience was stale - very stale. Actually that's a lie, as there was no ambience to review. When we got our coats from the cloakroom - i was originally given a ladies coat. Definitely not mine. I then had to go into the cloakroom and find my own coat. Then as they carried my friends coat to the table for her, they dropped it. I don't know why we felt obliged to pay service. All in all - the worst restaurant I have eaten out in in London. Cafe rouge would have a better quality of food and service. It was completely over priced, and giving it One star is generous.
Le Pont de la Tour
Time Out rating:
Time Out says
Posted: Wed Oct 17 2012
The long riverside dining room is elegant if a little soulless, but the setting is picture-perfect: dining on the outside terrace with a view of Tower Bridge feels like posing for a London tourist brochure. Cynics might expect the food to disappoint. It didn’t. The lunch and dinner menu du jour offers great bang for buck, with many dishes lifted from the carte. Vegetables cost extra. New potatoes were an unnecessary addition to a lovely crisp-skinned bream with courgettes, fennel and tomato. A snappy salad added much-needed colour to a rewardingly varied plate comprising pithivier of rabbit leg confit and a ballotine of the saddle around herby forcemeat, either side of exquisite mashed potato. A nicely tart raspberry crème brûlée again showed what the kitchen does well: matching fine technique with focused flavours. The food may be French, but on a fine day Le Pont de la Tour can be a top London attraction. Typically British: our waiter admitted he’d arrived in the country only a few days earlier, and service slowed terribly towards the end of lunch. The adjoining primary-coloured Bar & Grill offers food that is more brasserie in style: more cheaply, more informally and with less sense of occasion.
Two course Menu du Jour for £15
Enjoy a two or three course set menu for £15/£20. Offer applies to set menu, subject to availability.
Offer valid until Jul 31 2014
Food de France regional dish with wine: £15
Explore France with our regional dish and a glass of wine (125ml glass).
Offer valid until Jul 31 2014
Le Pont de la Tour Butlers Wharf Building
- Cross Street:
36D Shad Thames
- Venue phone:
020 7403 8403
- Venue website:
- Opening hours:
Bar & grill Lunch served noon-3pm Mon-Fri; noon-4pm Sat, Sun. Dinner served 6-10.30pm Mon-Sat; 6-10pm Sun. Main courses £17.50-£29.50. Restaurant Lunch served noon-3pm Mon-Fri; noon-4pm Sat, Sun. Dinner served 6-11pm Mon-Sat; 6-10pm Sun
Tube: Tower Hill tube or Tower Gateway DLR or London Bridge tube/rail
Main courses £22-£45. Set lunch £24.50 2 courses, £27.50 3 courses
Le Pont de la Tour
- Butlers Wharf Building
- 020 7403 8403
- Butlers Wharf Building
- Le Pont de la Tour
Average User Rating
1.8 / 5
- 5 star:0
- 4 star:0
- 3 star:1
- 2 star:1
- 1 star:2
My boyfriend and I went to Le Pont de la Tour last night for dinner and were extremely disappointed. We ate in the main restaurant which has a three course set menu for £44.50. As it was a bit late, we decided to only each have a main course which we were told we were allowed to do and would be charge £26 each. We were fine with it. We each had a glass of wine which was lovely. The service on the other hand could use improvement. For the prices they charge you would think they could hire a bit more staff. At the end of the meal we decided to order a small cheese platter to share. It took a very long time to get the attention of the staff and when we finally managed to put in our order, it took even longer for the cheese to arrive. When it finally did I wish I could say it was worth the wait but it definitely was not. One of the worse cheese platter presentations I have ever seen. We ordered a selection of cheeses but the portions were very tiny and the presentation was disappointing. A few small pieces of cheese, 6 grapes, 5 crackers and that's it. To make it worse, when the bill came we were charged £20.50 for this cheese platter. So in the end our bill came to be over £120. We go out for dinner a lot but even for us that seemed a bit extortionate considering how little we ate and drank. Our main courses were nice but still don't think it justifies the price. I would definitely not recommend this restaurant to anyone and will not be going back.
Been twice and on both occasions the same: good food in a brilliant location (the views of Tower Bridge are stunning) but absolutely terrible service - extremely long waits for the food, eventually served by unattentive and disinterested staff. For this high price category, you really should expect better treatment. The service ruins what would otherwise be a lovely experience. There won't be a third time.
Le Pont de la Tour Bar & Grill is a disappointment. Very small portions of food at very expensive prices. My seafood arrived overcooked. Service started well but as the meal progressed our waiter forgot about us and went to work behind the bar. I would not recommend or want to go back to this place other than to look at the river views.