Mimino

We arrived to this place at 17.40 pm, and were told to come back after 6 pm, as food was not ready. We explained that we were with children and it was raining outside, and asked if we could stay inside and have some drinks before we can oreder food at 6pm. We told off by the owner, who said that he cannot open the place when we want it (it was opened anyway). Rude , unpleasant owner made us to leave, and I will never again go there, and also will tell all my russian and georgian friends in London not to go this place.

Come to "Mimino"! Where can you find waiters who can not even tell what meat they brought on the plate (cold!) to a customer - lamb or pork and in attempt to identify it start sniffing it on the plate, where can you find waiters who start arguing with you instead of the changing erroneously ordered dish and then start crying that the amount will be deducted from their wages, so dish will have to be paid for anyway? All these and a lot more you can find In the Georgian restaurant "Mimino", in the heart Kensington! You don't have to undertake a time travel to be transported back to the USSR with all the glory of its customer service! If you wish to experience a rude and woefully inefficient manager, who laughs in your face when you politely point out the inefficiencies of his establishment, come to "Mimino" and look no further! Georgian restaurant "Mimino" in the heart of Kensington is your perfect place for a completely disastrous eating experience!

Agree with previous comment on unprofessionalism of the owner. Also Mimino got significantly worse compared to few years ago. The owner somehow thinks that he can remain profitable by strict cost control through dropping the quality of food and maintaining minimum number of staff (only 3 people trying to serve 50+ guests last Fri), which results in non-existant service. Will never go to Mimino again

We has a horrible experience at this place last time we were there!!!! It was our second time there, and the place has nice food without a doubt, but the owner is extremely unprofessional!!!!!!!!!! It was by far the worst restaurant I have ever visited in my life. We have booked a place, and , unfortunately , some of the people did not show up at the last moment due to the circumstances beyond our and their control, the reaction of owner was ourageous. He have generally threatened us , talked in extremely rude manner, and threatened to charge us couple of hundred pounds more because we were suppose to spend more!!!!!! Exretremely unprofessional. Was extremely disrespectful towards the othere clients at the table , was reluctunt to speak with them in English. Without a doubt this restaurant have now gained a horrible reputation among LSE students. I would not recommend this restaurant to anyone because the owner is guided by primitive customer service ethiquete.