Feel comfortable and well cared for whilst enjoying 5 star cooking, 5 star service, but thankfully not 5 star prices.
|Venue name:||Parlour Kensal||Contact:|
5 Regent Street
|Price:||£25 and under|
Average User Rating
4.3 / 5
- 5 star:5
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:1
The food is excellent, the ambiance will make your day, and the servers take exemplary care of you. I mentioned on my first visit that I have a gluten allergy, and our server remembered me on my next visit (months later and for breakfast instead of dinner) and made sure I was safe and looked after. By the way, great place for those of us with allergies or autoimmune stuff to look out for. Go for a weekend brunch any time or a fancy dinner for a special occasion.
Lousy place which is a shame as the Parlour is a beautiful pub. The decor has a charming Victorian feel and attracts a nice mix of easy going clientèle. The atmosphere is generally relaxed which may contribute to the complacency of the staff. 15 min for an average cocktail not including a 10 min wait at the bar for service. The bar staff are miserable and do not example customer service. ..at all! They are not observant and do not take note as who has been waiting longer than others at the bar. When you gently remind the bar staff that you were waiting before the customer on either side of you, they simply ignore you without apology or acknowledgment. No smiles or thank you's or any attempt to win back your customer favour. Staff training is hugely lacking.
For charging up to £9 per cocktail which tastes average and with a wait time of an average 25min per drink, I'd rather make use of my time and go to a bar that is more equipped at serving larger numbers more efficiently with a taste experience that is worthy of the price tag.
Poor experience and I'm not a fussy customer. Parlour is quite dreadful.
If you are able to sell your firstborn & afford the experience of the Chef's table it is truly an experience! For my bro's 18th our parents splashed out. The food literally keeps on coming & is thoroughly delicious. From beautiful meat & fish dishes to the ridiculous amount of starters & Chef Jesse channelling Willy Wonka in front of your eyes so your dessert is literally on the table (albeit on tin foil)... Can't fault. Stunning.
Great dinner party. Lovely sharing food. Loved the Seabass & Cocktails. My other half and pals loved the beer range. Best bit is the staff, team and atmosphere Very helpful, happy, considerate and knowledgeable. You can tell its a good place by the crowd in there. Thank you. See you soon
Excellent new gastro pub/restaurant for the Queens Park/Kensal Rise area. Ate there last night and the food was delicious, service excellent and friendly. Sunday brunch menu looks great too. Will be going back again soon.