Add review

Sakura Japanese Restaurant - London


The content on this page is provided by a Time Out partner.

Since the establishment in 1975, Sakura Japanese Restaurant has been offering traditional Japanese food in Mayfair.
From “freshly prepared sushi at the Sushi Counter” to “table cooked Shabu-shabu hot pot”, Sakura Japanese Restaurant will offer you a wide variety of real Japanese food to enjoy.
Venue name: Sakura Japanese Restaurant - London
Address: 23 Conduit Street
Price: £25 and under
1 person listening
Al N

Simply terrible customer service. I have never had such a dreadful experience at a restaurant. The waiter who served us was incredibly rude and unhelpful not mentioning his dirty clothes. He didn't want to assist us in regards to certain items on the menu and clearly had no patience. Everything we asked was a simple no can't do that , no,no,no!!! He almost took our menus from us as if to say leave now. We asked to speak with the manager who was incredibly special. He shouted at us and posted his finger at me. All this because we asked for a tempura prawn hand roll! They couldn't accommodate this deposits being a Japanese restaurant due to the fact the tempura prawns come in pairs and it would be impossible to roll 2 prawns! Seriously!!!!! Never ever again there are so many other retardants I. London who provide better service than this!!!