Terroirs

I wanted a relaxed meal here, but the speed of delivery and service was somnambulant. We waited 30 minutes for our order to be taken, and about 45 minutes for our starters to arrive from the kitchen. There was also a delay with the main courses. The food was okay, but variable, and really not that great. And by the time you've received the food, you don't enjoy it because you are absolutely starving. We complained to the waiter about the delay on the food, and they complained to us about the kitchen. Whatever the reason for the poor service is, someone really needs to get a grip here and sort it out. Really disappointing evening and I won't be frequenting Terroirs again.

Really can't understand the ratings for this place. The menu is a shambolic mess, making selection a chore rather than an enjoyment. Why is it necessary to move away from linear listing and description merely to appear trendy. It's a mess. The food (though tasty) seemed to take a long time to arrive and is delivered when the kitchen deems it appropriate rather than when the customer wants it.......let me explain that last comment. You choose a starter. Fine. Then perhaps one of your party chooses a small plate, and you choose a large plate. At this point the waiter will tell you that the small plate will arrive and then after it has been cleared, the large plate will follow (despite the fact that they will be eaten by different people and you would like them delivered at the same time. As a consequence of your request to alter this, the kitchen will either do their usual thing and you each gets to eat while the other looks on, or alternatively they will have the waiting staff bring your entire order including starters all at the same time and you have a table swamped with food getting cold. This is utterly ridiculous and completely avoidable. In 30 years of dining (usually in far better places that this) I have never heard of such idiocy. You could see the embarassment on the waiters faces in trying to sell the idea - and they were confused enough as it was. Wines were grossly overpriced for what is essentially a bistro with ideas above its station, although there are some good bins (try the Alsace section for the only bargains starting around £26.50p for the cheapest). Honestly, I would rather eat my own young and pour salt in my eyes than sit in this deafeningly loud, overpriced, train station-like palace to stupidity and foolishness.

This has been one of the best finds of the year for me. The wine list is definitely impressive and the staff are very knowledgeable about the "terroirs" of the wines. The food is absolutely beautiful as well, you can tell the chefs are passionate about what they do. I don't find this place to be pretentious- actually I think it's quite the opposite... just good food and good wine, nothing funny.

i went there with a friend on valentines day.. the food was amazing, and the service friendly and quick..love the atmosphere.. the duck is brilliant ! as starter the pistachio terrine was yummy but the terrine was not one of my favourites..voila..enjy the french experience !! would definitely go back

Just been for the first time. What a great place. I was on crutches and they were very accomodating, the wine selection was good value and extensive and the menu just perfect winter food. Loved it.

Just Awesome

Usually a favorite but they occasionally miss the mark. Last night the menu was so "nose to tail" that the squeamish eaters in my party (and the kids) couldn't find an option. Also they've gotten ever stingier about the bread portioning, which is ridiculous since a lot of the small plates are charcuterie and cheese, and bread is an essential complement.

Agree with Time Out, disagree with some of the negative comments. There's lots of choice of the menu whether you are grazing or prefer something more substantial, the vibe is great and the wine list is absolutely fantastic. As for the "pretentious" service, the staff have always been efficient and utterly polite. Terroirs has set the standard for London wine bars.

Absolutely love this place. I don't know how it can be described as pretentious or overpriced, the prices are very reasonable and it is not snooty at all. My only disappointment is that it took us so long to get there after it opened and I missed out on the food all that time. We've been here a few times now in the past couple months. The charcuterie board is to die for. The rest of the food we've tried there has been fantastic. The staff are friendly and charming, and seem to really care about the place. They really know their stuff and are happy to talk through the wine and let you have a taste of different ones. The best seat in the house is the bar upstairs, you get to have a chat with the chefs and check out the action. The only problem with it is that it's so busy you have to book for a table, but if you're happy to wait with a glass of wine you can always get a seat at the bar. My idea of bliss is a seat at the bar of Terroirs, the charcuterie board and a glass of wine. Fantastic. I recommend it highly.

Im from South Africa and accordingly not used to french cuisine, but i did not enjoy the food, the options on the menu were also very limited and they ran out of two of the very few options by the time we arrived. The wine is excellent though