I have not only eaten regularly at the Putney Bridge restaurant but have also purchased many a take away too and had rated them highly in the past.
Recent takeaway however was a nightmare.
Food took longer than the 1 hour, yes 1 hour you heard correctly, that they say it takes to prepare and send the order, but it it also arrived cold, so sent it back and they brought back a hot order, minus the duck, pancakes and no duck, pointless! And now was over 2 hours after I had made the original order.
To top that off, Thai Square offered little good will other than 10% off my next order which is very pressumptious because they expect me to order with them again, which I will not be doing.
This is a premium take away, minus the premium service.
Had this happened in the restaurant I would not have paid, and to that end I will be disputing the transaction with my bank