The Pilot

Restaurants

Restaurants and cafés

Chiswick

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<strong>Rating: </strong><span class='lf-avgRating'>3</span>/5
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  • Address:

    The Pilot 56 Wellesley Road Chiswick
    London
    W4 4BZ

Users say

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<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

3 / 5

Rating Breakdown

  • 5 star:1
  • 4 star:0
  • 3 star:0
  • 2 star:0
  • 1 star:1
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The Pilot

We had heard many great things about this restaurant. I booked a large table for myself and my family on a lovely Sunday afternoon. We had booked the table for 2pm. On arrival, the restaurant was small and very loud and crowded, (what looked like) Manager told us our table wasn't ready and that there were many people still there with their prams and children. We had a drink at the bar which was no problem at all and at 14:25, we were still not seated. I asked if we could be seated and she pointed in the direction of our table. We sat and no one came to our table, so we ordered more drinks from the bar. The rest of our party arrived and still no one came to our table. Again we all ordered our drinks from the bar. After being seated for over 30 minutes, we had to ask for menus. After 10 minutes the waitress asked for our order and then proceeded to tell us they had sold out of the Roast belly of pork and only had 3 Roast beef left. Much to our disappointment, we ordered other meals from the menu. When receiving our meals, we had to send back two of these as they were almost cold. These came back with no apology, no one then came back to ask if we were happy, on top of this we had to ask for condiments. We ran out of drinks and not once were we offered anymore drinks. We, for the third time had to leave our meals and order drinks at the bar. After finally finishing our meals, we waited and waited and our table was still not cleared after over 45 minutes of finishing. We finally asked for the bill and left. Overall we were very, very disappointed after hearing such great things about this pub. We will not be going back and will not be recommending this to anyone we know.

nick

great selection of beer, favourite pub this side of the river in chiswick, gunnersbury area - beats the ones on the river hands down for beer and food