Trishna London

Simply the best Indian food in London. Whether you prefer Lahore in east London or Benares in the west end I recommend you try this place. The staff are very helpful and the food is great. Highlights are the lamb, guinea fowl and duck. This is proper Indian food!

Good point: the food. Bad points: 1) they bring you only the wine list, expecting you to order pre-dinner drinks, then only much later do they condescend to bring you the menu. 2) too much waiting between the courses 3) too much agitation from the staff, who lack both simplicity and efficiency.

I had organised a birthday dinner for 10 friends of mine yesterday. The restaurant looks very modern; hard to tell the cuisine is Indian. Good atmosphere and I have to say the food was very good. It's more refined, but still VERY GOOD Indian. Service could be slightly better. Highly recommended.

I visited Trishna's approximately 6 months ago and was really impressed with the service and food so I decided to take my sister there one Monday lunchtime however I was sadly disappointed with my visit this time. We had ordered the Koliwada 2 course plus wine flight and upon finishing our meal both of us still had a glass of wine to finish however the waiter did not take any of the plates and dishes etc away from our table so we were left to drink our wine with a messy and cluttered table. The plates were finally cleared away approximately 30 minutes after finishing our meal, but our table remained dirty. The worst part however of our visit came when we were presented with the bill which included an £8.19 discretionary service charge (12.5%) as we both felt that we would prefer to leave cash as a gratuity as well as thinking in the backs of our minds that the service was not actually that deserving of an automatic 12.5% tip. When the waiter (Naz according to our receipt) came back to collect our payment I asked him if we could take off the discretionary service charge as we'd like to leave a cash gratuity but we were told that he couldn't take it off and that we had to pay it. HM Revenue and Customs state that a discretionary service charge (which was clearly stated on the receipt) is purely discretionary and there is no obligation to pay. Where this is not the case, the payment is a mandatory service charge. I sent these details to Trishna's restaurant on 1st November 2011 and have no had any acknowledgement from them. Very poor service! Definitely won't be going back!

Good food from the Lunch Bites menu. The sommelier matched the wine flight very well to our food choices. The seafood salad was particularly good. I would return but for two points. Our waiter didn't clear away our finished meal until we had finished our wine - 20 mins with the leftovers still on the table wasn't great. Also, the "discretionary" service charge was actually obligatory; I wanted to leave a tip, in cash, but not the prescribed 12.5% as I felt the service did not warrant it. Although we asked the service charge to be removed from the bill and I would leave a separate tip. The waiter said it wasn't possible, and to cap it all when I paid on card I was prompted to leave a tip!! Nice for a one-off but I doubt I'll go back.

super food, super service, fantastic wines! will be visiting again and recommending to all.

We visited Trishna on a Saturday evening. It was very busy and lively but the service was exceptionally quick and our waiter was very attentive and friendly. We had the tasting menu which was a fantastic choice and the wine which our waiter helped us choose was a fantastic compliment to the dishes. A thoroughly enjoyable evening. We will be going back ASAP!!

Trishna Restaurant.I must write to relate the most awful of restaurant experiences that I have ever encountered in my twenty plus years of dining out! . To cut to the chase the experience was so bad that we had to leave. We made a booking for 7 pm. We were called at 5.45pm to let us know that we would have to vacate the table by 8.15pm. We accepted the offer of an earlier table at 6.30pm. On announcing our arrival to the maître ‘d we were asked to come back in 10 minutes while they were setting the table. To be clear, although a little awkward, there was nothing unpleasant about this interaction. We opted for the 5 course tasting menu. From this point the experience degenerated markedly. Our waiter, in sommeliers attire, had an attitude of a disgruntled school boy who was doing us a favour by serving us in his off hand and frankly rude way.The waiter told us that he would bring some papads for the table. We politely replied that we did not want papads. Papads arrived and we were told rudely, that he did not order the papads but the chef had sent them any way. We were also told that we could eat them if we want. Before we had a chance to reply he had left them on the table and walked off. Next we were choosing a wine we asked about a particular wine to be told rudely ‘what do you want to know about it?’ His whole attitude was rude. This was very unpleasant. We chose to ignore this and ordered. The wine arrived and said waiter gruffly presented the wine to my partner – making no eye contact with her and in fact looking at me. He then roughly poured the wine into my glass presumably to taste, made no sign or sound. There was no ‘service ‘ from this waiter. The idea of customer service was completely off the menu. I felt like I was being served gruel in a Siberian prison by a guard. We had ignored this man’s rudeness and lack of service thus far in the vague hope that it would pass or settle down to a tolerable level. But no it was simply becoming intolerable.I told him that he was lacking in any kind of service.He simply argued that he was right, criticised my use of language. He continued to insult me and told me that I should leave my problems and not take them out on him. I felt it was rather the other way around. We asked to speak to the manager, to which he replied, unconvincingly that he was the manager. He told me that he would not be spoken to by me, the customer, and if I didn’t like it I could leave. We had come out for a nice meal, not to be dealt with rudely and in an off hand manner. We left.I cannot emphasise what an unpalatable experience this was. This waiter really made us unwelcome and unserved.We never made it as far as the main course. Please do not patronise bad restaurants such as this one. There are many good restaurants that you should try instead with impeccable service.