Horseshoe

Nice decor and beer selection. Appalling service

Nice pub but overpriced as one would expect on Hampstead High Street. Food is usually OK but sometimes disappointing. Had the fish and chips for lunch yesterday. Fresh haddock with a good batter, though a little small and overcooked. Mushy peas fresh and minty. Chips were a let down as the cook thought it was OK to scrape the bottom of the pan for my serving. At 12.50, its not OK to serve a bowl of grizzle. Service is indifferent. At these prices there should be higher standards, levels of consistency and attention.

Been to the Horseshoe more often than any other gastropub over the last two years. Love the food, the wine, the atmo. Recently though standards have varied - one rubbish meal, laid back matey service (just do the job first please, then we can be friends) and bills added up wrongly. Shame - don't mess up. For now, still our preferred gastropub in North London. Love you too much to see you fail

I went to the Horseshoe on Saturday, getting there at 10.10. I asked one barman if the kitchen was still open and he said no, they close at 10. I just ordered drinks and say down. At 10.20 seven people came in and were given menus!! Whilst she was laying their table at 10.35 I asked a waitress what time the kitchen closed and she said 11pm was the regular time on Saturdays although as they'd had a busy evening it closed at 10.30. The bar then proceeded to provide cooked meals for that group. When I went to pay the bill I asked another barman what time the kitchen closed and was told 10pm. I then asked why they had served the group and his first reply was they must have pre-ordered their food. I then asked for the Manager who came to me at the bar. His comment was the first person who said 10pm was new and when I asked if the second person was new he said no but that he'd obviously made a mistake. He did apologise without sincerety and it seemed to be something he was practised at - makes you wonder.

Hi sorry I went with a friend as I live locally two weeks ago. I have to say I was diappointed by The Horseshoe Pub in Hampstead. The food was disappointing which i've experienced but thought it was a one off but what made the experience worse was the staff. They really don't care about their customers as they appeared dismissive, not interested and cool. We asked if there was a specials/board extras and was told no, only to see later someone given mussels which weren't on the menu. The starter of pate was bad as it was clearly cover in green on the back and sides and we sent it back due the funny taste, with no response from the staff query or anything. My partner had been told he'd get a whole fish but got this tiny portion he liked the meal but my belly of pork was uninteresting and fatty. Service was mixed and we given a dish we didn't order and often had to remind them for our drinks which was hard. We were charged for the pate starter and we said we sent back it due to it's condition we told by the very unfriendly long haired ginger staff member that the chef said 'there was nothing wrong with it'. It was deducted off our bill because I stood my ground. We left having had a bad experience and we've eaten in a lot of places recently were the staff were so friendly and this has been the most disappointing especially due the staff.

As a local, I drink/eat in the Horseshoe at least once a week. As well as serving generally excellent grub and in particular, a spot-on classic Sunday Roast, the Horseshoe does the best lunch deal in NW3.

The Plat de Jour plus a glass of wine, 7UKP. Love it.

If you're looking for a cosy, traditional spot to park yourself with a pint, however, The Holly Bush - just 5 mins up Holly Hill - will be more your thing.

Me, I'm very happy with the Horseshoe 9 times out of 10.

I usually love this pub. I ate there last night and the special was neck of lamb. I don't know much but I do know a cheap cut like that needs interesting slow cooking, probably for several hours, to make it palatable. It was pan fried and served rare and therefore had the consistency of a dog chew. What worries me is that this isn't an instance of one dodgy bit of cooking. Someone planned that and put it on the menu, either because they knew no better or to sneak an extraordinarily cheap piece of produce out without effort, trusting to their rep for interesting local produce to let them get away with it. I don't know which is more worrying and I really hope they'll be pulling their socks up again soon. We love knowing the origins of our meat but we're not dumb enough to chew gristle at over twelve quid a pop on a regular basis.