Granger & Co

I've visited more than once now and have been impressed on each occasion. I really like the unpretentious food - try the chicken schnitzel or the meatballs, both are excellent - and, contrary to what others have said, have found the service to be polite and friendly. I'd definitely go back.

I went here for a birthday meal for my mum, a bit risky given no booking option but luckily there was a table available. I did notice other people waiting after us but I think it is to be expected of a popular restaurant, a waitress explained that people are given the option to come back later with an estimate time and will be given priority on their return when I asked about the queue forming at the front. I found all the staff to be very attentive and friendly as so am very suprised by other diners comments and it was a busy evening service as well. The food was very impressive, especially the tempura starter and I loved the spiced nuts. I was not aware of what Bill Grainger cooked before I dined here but there were a lot of tempting things on the menu and can't wait to go back again.

Had lunch on the weekend at Granger and Co., what an amazing experience. It was packed from the moment we arrived and was still packed two hours later when we left. Had the Ricotta Hotcakes and they were 100% worth the hype. Understandably a wait at the door but well worth it and can't wait to go back.

awful service. terrible hostesses, terrible manager - frightfully understaffed on the floor.

a no reservations policy only works if people get seated in an egalitarian fashion. a host or hostess needs to have charm. this is not the case at granger & co.

half of the servers are efficient and friendly and managed a pack dining room well. the other have had no clue what they were doing and delivered wrong orders just like rachel green from friends.

still the best scrambled eggs in town, and good coffee. but everything else was disappointing.

i've been enjoying granger's establishments for over a decade and never been so disappointed.

avoid until management improves.

Epic fail.

Went today with girlfriend and her friend.

I cannot dispute the quality of the food, but the service with the exception of one waiter, left as vast amount to be desired.

I note the review above uses the word 'Chaos' and this, in my view is entirely accurate.

I will not be returning.

Had superb lunch. Service good. Food brilliant.

The perfect brunch stop. Great coffee, a relaxed atmosphere and the staff were all very friendly and attentive on my visit. We opted for the coconut bread, bran muffins and scrambled eggs and thoroughly enjoyed the lot.

I miss PIX. Pix was the previous restaurant before Granger&Co took over. I has crab rice which was salty and it came with cold shredded eggs. Very strange combo. Worst of all, the waiting girl was horrible. Maybe because I came in my jogging cloths and didn't look posh! The only good point- our waiter was lovely - he was very polite and said sorry when he saw the uneaten food.

Just been for brunch and service was excellent. Breakfast was good with great mushrooms, tomatoes and eggs all well cooked. Flat white also excellent for this end of town.

I really like this place, breakfast is awesome, good ingredients, good food and good coffee. Not sure about dinner though and it is annoying not being able to book

Solid main courses and excellent pavlova. The cashews to start are memorable. Menu or atmosphere aren't anything more or less special than expected for a low priced brunch-driven weekend spot in Notting Hill. Staff was friendly except for hostess who seems to say "45 minutes wait" even when tables are available. Align expectations to reality and this is a good choice.

The people giving this place 5 stars, are simply lying. Perhaps they're plants. If you're considering eating here, go and read the 1 star reviews. If that's what you want, good luck to you,

We were a bit dubious trying Granger and Co given the recent reviews but we had a lovely time this morning. We perched up at the bar as it was very busy, and even though we thought we'd have preferred a table actually agreed the bar was great, and enjoyed the atmosphere and friendly coffee boys and waiting staff. We agree the service was a bit slow and we had to request things like Salt and Pepper and water, but the food and coffee was great. This is London, not Australia and if you remember that, and the effect that demand has we highly recommend trying it.

Masively dissapointing. Strange mix of dishes on the menu, over priced, flavourless, overcooked food (I could of cooked far better/tastier at home). A slice of bread (NO butter or oil) was £3.50 - for 1 slice!! Far better places to eat in the area. Will not be going back.

Not bad atmosphere, the rest was disappointing, simple food, badly cooked, ribs burnt, bad service and initial attitude from host not acceptable, better places in london to eat.

Completely agree with the attitude at the door. Tip to the owner: The greeter needs to be replaced and her attitude is reflected in the rest of the personnel. The service is nothing better than average but my experience was appalling in an empty restaurant. With this kind of attitude toward customers this place is going to take a long swan dive into oblivion.

I was very excited to be visiting Bills as I had already visited his restaurant in Sydney and although having to send my main meal back I came out thinking it was great as the staff were able to turn it around and offer me a better experience.
I should have learned from my mistakes as I ordered the steak, the same as last time. Waiting time was ok, and the drinks orders were taken once we asked!
My steak was cold and very underdone. I sent it back and once everyone I was seated with had finished mine finally arrived, only for it to be very overdone. The taste of the steak was ok as it had been charred, but the texture certainly wasnt melt in your mouth like a fillet should be. I ate it, but then told the waiter that it had been very overdone but I was too hungry to send it back.
The service throughout was mediocre, with a lack of knowledge on dishes and drinks, I also didnt like the no writing of orders down as he seemed to be struggling with taking all of our orders confidently which wasnt relaxing.
The dessert of meringue however was delicious-definitely reccomend.
Overall, nice decor, buzzy atmos, but my food was very disappointing and the service needs drastic attention.
I would go back, but not for the steak!

One word - DIsappointing! - I'm a big fan of Bill's restaurants in Sydney & a long time patron - but I will not be recommeding this one. I recommended it to friends based on Bill's reputation, but the head waiter was unhelpful - not pointing out that there were enough seats for my friends & I at the bar, the staff were woefully inexperienced - we were even asked if we wanted to put the order in for our main, which we thought had already been done, then asked repeatedly if it all was ok to the point of embarrassment - to top it off the waiters did not return with my change, I only got it back when I asked for it.
I will not be coming for a second time, a big shame to be let down by poor servicel as it had a lot of promise - & the food was good.
Not a patch on Sydney Bill's

We have been to this restaurant for both brunch and dinner. We waited for over half an hour each time for a table which we did not mind. To our utter disappointment however the service was atrocious, the food was nothing exceptional and certainly overpriced. Bill you certainly need to brush up on the service.

We arrived bright and early on Sunday morning and got a table straight away. The restaurant is beautifully designed and, as long-time fans of Bill, we thought the scrambled eggs, hotcakes and flat whites were all superb; just as we'd hoped. As for the comments about service, surely all new restaurants take time to perfect this. Congratulations and good luck to Granger&Co! We look forward to our next visit.

Shambolic - the service was awful and the staff were rude and were actually sarcastic to us when we changed our mind and decided to order some food. We had originally planned to have a drink at the counter. We ordered some sort of zucchini tempura dish that was dripping in oil and really unpalatable. The staff didn't know what they were doing - they have some big teething problems to iron out. I found it overpriced and underwhelming.

best scrambled eggs ever! Buzzing atmosphere, we dropped by for a late lunch on a Monday afternoon and got the only remaining table. 5 stars for food, waiting staff seemed unsure of themselves, clearing one plate at a time and bring one drink to the table at a time.

I've been getting hunger pangs for weeks waiting for Bill to open. OK, I had to wait a bit but it can't have been much more than 5-6 minutes and the staff were almost as smiley as Bill himself. The ricotta cakes were even fluffier than I remember from Sydney days and a lot easier to get my hands on now. Ahhh. Looking forward to my next fix.

Despite the comments already posted on this site, on the contrary I think the food is fantastic and it certainly serves the best coffee in West London!! I love the atmosphere and cosy decor, it adds a much needed refreshing touch to the London restaurant scene. It is just unfortunate the service staff have let down the restaurant on its opening. Every new restaurant has teething problems when it first opens and I would say this is why. The first time I tried to get in the matradee looked flustered and stressed and she was very unfriendly. The second I went was at 4pm on a Sunday when there were free tables and the staff were more relaxed. I arrived late, ordered late and the staff were extremely accommodating and had my lunch at the table with everyone elses within 10 mintues of arriving. Obviously the service is erratic.

I just think the staff can't cope the amount of people in the opening week and not taking bookings really complicates it. This coupled with new staff I think is the reason for the erratic service. If there is any advice I can give is move to a booking system and then take walk-ins when tables are free, so you can plan staffing and it is not as chaotic as what I have seen over the last week. Also most people don't want to plan to go to a resturant with friends when they are not assured of getting a table and may have to cue for an hour. The couple of times I have wanted to go I have booked back up restaurants in case we don't get in and 2 times out of 3 I have had to use it.

I'm surprised by the reviews, I went for lunch with my Mum on the Wednesday of the opening week. We got a table straight away, the staff for friendly and efficient. Our order was taken quickly, drinks arrived in good time, as did the food which was delicious (best chicken sandwich I've ever had!) Although I didn't find it formal exactly (and I have to say it looks great in there), it was not as laid back, canteen style as I had thought it would be. I'm definitely going back (if I can get in),

omg where do i start.. 10 minutes wait to receive water and take drinks order, 45 minutes wait for drinks (and 5 drinks all came at different times), food also all came at different times and was average and saw our coffees sitting up on the bar for at least 5 minutes before they came to the table. very disappointing experience.. they badly need to sort out the management of this restaurant.. can't believe i queued to get in..

Appalling. Big fan of Bill's Sydney but this is a misfire so far. Staff terrible, service remarkably slow and the food was barely average. Needs to significantly lift its game. As the other review says below, not a patch on St Ali which is the gold standard in London as far as I'm concerned for Australian style food.

Overall very disappointing. Really wanted to like this place but with surly, slow, inattentive service and flavourless, overpriced food I couldn't leave fast enough. It may be busy now but I doubt there will be much repeat custom. You're much better off going to Lantana or Ottolenghi. Not doing Australia proud!

Fabulous, delicious food which was seriously let down by the service - it was appalling. It took over two hours to have one course and a cup of coffee. In addition, two separate order were forgotten. A great shame, as I have been a fan of Bills in Sydney for over 10 years.

Great food, (scrambled eggs are a must try) great atmosphere, great venue. Can't fault apart from the fact, although it's only been open a week, you'll probably have to wait for a table which is a sign of something good. Enjoy!

I thought it was going to be laid back Aussie cool like St Ali and Kopapa but it was surprisingly formal (maybe aimed at Notting Hill types?).

And the veggie choice was dismal. Just one starter of about 30 or so dishes. Hawksmoor, St John and Byron are better at veg dishes than Bill. Poor show.