I visited David's bridal this sunday and was greeted with many friendly staff faces. The introduction was friendly and the conversation was relaxed, so far so good i thought. I was told i could pick out three dresses from the rails in the first 'round' in order to leave enough dresses out for other ladies to try. Trying on the first dress was the start of quite a few disappointments, it was from the Vera Wang collection and was surprised that the quality of materials used wasn't as good as I was expecting, this led me to think that lesser quality materials were used to keep the costs of a 'designer' dress down. The following two dresses were....shocking. I can honestly say that the lace could be used for someone's net curtains! My mum decided to take a couple more dresses from the rails for me to try on, unfortunately the hems and stitching showed through the material, and the skirt used to bulk up the dresses felt horrible around the legs. I was aware that time was running out but asked if I could try on a beautiful beaded number from the manequin display, the assistant was gracious and kindly let me try it on. Out of all the dresses the beaded one was my favourite and told the assistant so. As soon as I went back into the changing rooms I was told I had 3 minutes of the appointment left and immediately felt rushed and stressed I hadn't really had a chance to re-try the dresses on. My final disappointment was when the assistant wrote down the dresses I had tried on, along with their prices but didn't include the details of the last dress, this made me feel as though she assumed we couldn't afford it. I took a look at the cost of the dresses she did write down and can honestly say that i'd prefer to spend a little more for MUCH better quality in an establishment that actually cares for the quality and gives you all the time you need without rushing you. Overall the staff were friendly, the store was lovely, but the dresses were less than average.
Time Out says
Posted: Mon Oct 7 2013
There’s really only one way to shop for bridalwear in London: book an appointment at a boutique, arrive with your mum and, using hushed tones, try on a series of lace-adorned frocks until you settle on one that costs roughly the same as a small car. Well, now there’s another way: David’s Bridal.
The occasionwear superstore has just arrived from the US to occupy a massive, two-floor shop in Westfield Stratford – and it’s all about fun. You can turn up with a posse of pals and try on bridesmaid dresses, look at mother-of-the bride outfits, pick up children’s tutus and top up on tiaras, underwear, shoes, sashes, veils and more – and you won’t feel priced out.
This is a shop that forgoes inordinately expensive silk in favour of high-tech polyester which looks and feels (almost) as good as the natural thing. Among the hundreds of gowns, there’s a dress for every shape and every style – and if you don’t believe it, you can book an appointment with one of the intensively-trained staff who can walk you around with an iPad and show you which style suits your figure, wedding theme and budget.
If a wedding isn’t on the cards, the staff are nonplussed: they actually welcome those hankering after a bridal try-on session (even if there's no ring on it) as their philosophy is you'll get hitched eventually, and when you do, David's Bridal will be your first port of call.
Too desperate? Then just stick to the ground floor where you’ll find a sea party dresses. The range runs from a ruffled purple mini to a sophisticated silver cocktail gown (in sizes from a UK 4 to a UK 30), though prices stay around the £100 mark. Like the bridalwear, the party dresses feature the work of guest designers including the ever-popular White collection by Vera Wang. And in a nutshell: bagging a Vera Wang without having to remortgage your house is what David’s Bridal is all about.
David's Bridal The Street
Westfield Stratford City
Mon-Fri 10am-9pm; Sat 9am-9pm; Sun noon-6pm
- The Street
Westfield Stratford City
- The Street
- David's Bridal
Average User Rating
2.4 / 5
- 5 star:2
- 4 star:1
- 3 star:1
- 2 star:1
- 1 star:5
Bit surprised at some of these reviews. Went to David's bridal in Stratford not really knowing what I wanted, so just went to try things on with a friend. Consultant was amazing (Toma I think her name was), pulled out various dresses in various shapes so I could try on and then pulled out more once I found the shape I liked. Fell in love with a dress, but didn't want to buy without my mum, they weren't pushing me to buy at all, not compared with the other shops I'd been to around Oxford St. They had no issues with us taking tonnes of photos as well, in fact they encouraged it so we could think about it later. It also wasn't intimidating, compared to some of the other shops I'd been in.
Booked in for another appointment with my mum and sister, they let me try on even more dresses. Bought the dress I fell in love with at the first fitting, and they even knocked some money off for me. Went back when the dress arrived for my fitting, and although it was one of their last appointments of the day, they were still helpful, although a little slow because most the staff had gone home. They even let my bridemaids try on dresses even though I hadn't booked them an appointment. We ended up buying the bridesmaids dresses too.
The dresses definitely did not look cheap, but granted I was looking at the higher end of the dresses available (Zac Posnen, White by Vera Wang and Oleg Cassini).
Going to pick up my dress following the alterations in a couple of weeks hopefully it is ok. But advice to all brides, give it a go, there aren't that many high street bridal shops of this quality (believe me I looked...) and you might find your dress!
Either these reviewers are talking about the wrong store or things have changed beyond recognition!! I totally disagree with the earlier reviews. I went yesterday with my mother and two bridesmaids for a 6pm appt. We received a friendly greeting on arrival, filled in a brief questionnaire and were introduced to our consultant called Kirsty. She was very friendly and helpful, listened to what the girls were looking for and they tried on a variety of styles and colours. There was no pushiness, just warm, fun, friendly conversation with lots of giggles from the girls changing room. We were there for nearly two hours and were spoilt for choice. The quality of the dresses was superb, and I trawled Oxford Street before the appointment. My mother used to work and make dresses in a bridal store so was there for her experience and opinion on the workmanship of the dresses. Davids Bridal also offered shoes that could be dyed to match the dresses and there were other shoes already available to colour match the dresses. You could add on sashes with or without embellishments, a large selection of jewellery, tiaras and other accessories. We finally settled on two deep purple dresses with matching shoes, tiaras, necklace, earrings and bracelets,but the girls really were spoilt for choice!! In a way I was sad to have already purchased my wedding dress in September before the store opened. I couldn't fault the store both on presentation and on customer service. We have a final trying on appointment in July as my wedding is 1st September this year. I wouldn't hesitate in recommending this store to anyone and will certainly go back for party dresses or anything else I may need in the future. Everything under one roof and sorted in one session. We even came away with colour swatches that I can use to match up my bouquets, chair sashes and table runners. Well done Kirsty and Davids Bridal - one very happy bridal party - top marks from me and my girls!
Overall I hated my experience at Davids Bridal the staff and the managers were absolutely appalling and not very helpful! The dresses look cheap didn't see anything that I would certainly wear on my Wedding day. The only thing they had going for them was the store. The Customer service was very bad and I felt like I was constantly rushed and just forced into buying a dress! After I left they had the cheek to call my phone two days later asking me how I got on I just told them to piss off! Will never be going back again!
Was really excited about going to Davids Bridal to buy wedding lingerie and possibly a veil. However the lady who served me put me in totally the wrong size bras and didnt know how to help me at all! I was willing to spend upwards of £100 in their store but left with nothing feeling let down and deflated. I dont reccomend going there. Absolutely stunning store, but the staff are awful.
Did not really enjoy my experience however this seems to be a common as I took a trip with the girls to London to spend a day looking for dresses and found the level of service throughout the dress shops was bad. Getting married in July 2014 and still looking.
Afraid I found Davids Bridal unfun and unfriendly further more our assistant and the manager were like robots repeating very americanised speech, pushing the hard sell of taking your dress home today, so you can ring a bell in the store?! not sure if the service and structure is a bit too in your face for most uk brides who are discerning when quality and our hard earned cash is concerened. As for the dresses I was allowed to pick from 3 to try, all of which really did look cheap in comparison to the bounties I'd been to. The prices are not really less than normal boutiques I have now chosen a gorgeous Sottero and midgley number for £1295 the closest equivalent dress in Davids Bridal was the same price however the lace was shiny so suspect nylon based, the dress as all three I tried had no substance to them. I was so disappointed, however it helped make my decision the next day I went back to the nice local boutique and chose my much better quality and same priced dress.... I can't wait for it to arrive.... Maybe Davids Bridal is best suited to brides in a hurry?
Took me ages to find the perfect wedding dresses finally after many trips to diffrent outlets found the one on www.johnlewis.com/wedding-dresses only 2 months now!!!! :/ Will have to let my girlfriends know about your place sounds very good.