Just to redress the balance - had completely great experience at Prangsta - really good personalised service, efficient, had great time at dark circus party this weekend - outfit got rave reviews :) thanks guys.
Time Out says
Posted: Wed Oct 19 2011
A bespoke costumier in New Cross with a unique made-to-measure service as well as ready-made outfits and staff who can help you put a look together thanks to their styling service. This is the go-to venue for circus styling, and 18th century outfits are their bestsellers, but demand means they’ve increased their 1920s range in recent times.
Average User Rating
3 / 5
- 5 star:2
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:2
Do not use this shop. I have been waiting for my deposit to be returned for over 6 weeks, and they have consistently failed to return the deposit or call me back. The place is a shambles and the staff are rude and dishonest.
HELLO, >WE ARE PRONTIMOTOREAZIONE.COM, WARDROBE FOR RENTAL IN ROME, ONE OF THE MOST IMPORTANT CINEMA'S AND TELEVISION'S SERVICE. >IN ADDITION TO CLOTHING AN INDEX OF HEADS OF APPROXIMATELY 27,000 (TIME CIVIL, MILITARY, WORK CLOTHING) WE USE IN ADDITION OF SUPPORT SERVICES FOR FILM AND TV (CAR VINTAGE AND CURRENT, TECHNICAL MEANS, CAMERAS, LIGHTS AND MORE) >IN NOVEMBER WE WILL BE IN LONDON FOR MEETINGS WITH PROFESSIONALS IN THE FILM INDUSTRY AND WOULD BE A PLEASURE TO MEET YOU AND MAYBE WE FIND A MEETING POINT ON STRATEGIES TO BE APPLIED IN ITALIAN AND INTERNATIONAL FILM INDUSTRY. WE WOULD LIKE AN APPOINTMENT WITH YOU IF IT WERE POSSIBLE IN ORDER TO KNOW A REALITY 'LIKE YOURS. WAITING FOR A YOUR RESPONSE >Best regards >PRONTIMOTOREAZIONE.COM +39 06 793 20 793 >ROMA >ITALY
I would give it ZERO stars if possible. Rude staff that leave you waiting for HOURS as they wander aimlessly around the messy shop. Costumes are expensive (£100 per rental) but this would be understandable if the customer service was of a high standard to match the decadent costumes. After spending 2-hours there for a fitting, I went back to collect my costume and they had given it to someone else by mistake. I then spent another hour waiting for them to get a costume bodged together. The sewing they had to do last-minute as a result came undone in less than half an hour of me being at the event I had hired it for, so I had to go home. I had paid £100 for the costume and £50 for a party entrance so needless to say I was very unhappy. I went back to Prangsta and politely asked if there was something they could do to compensate me. I was spat at by Mel and told I only wanted money back because I couldn't afford it. I have never been spoken to like that in my life. Only worth going to if you do not have a job and can afford to spend hours there. Preferably be on a come-down from a drug fueled night and you'll fit right in. The costumes are beautiful, its such a shame it's run so hideously.