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Review
A gleaming beacon of ultra-modern comfort and convenience, sticking out of Japan’s wildest and most unruly city. The Four Seasons is what happens when some very serious people decide to grapple with the conundrum of why there have never been any ‘decent’ luxury hotels in Osaka.
Off the bat: the Four Seasons does offer a ‘traditional’ ryokan room type, but really this hotel’s appeal is its big, brash brilliance. From the vertiginous lobby to the panoramic restaurants and meticulously engineered rooms, everything about the Four Seasons projects high-flying opulence. In fact the hotel’s creators have been so successful in crafting something ornate and sumptuous, that it feels incongruous in a place like central Osaka, a city that always seemed too small, spiky and stubborn to allow for shining luxury.
Rather than simply chucking expensive materials at every surface, the hotel’s designers have gone all in on contrast. Warm timber sits against dark stone, traditional craft references appear beside highly engineered details, and enormous sheets of glass constantly remind guests that they are suspended above one of Japan’s most chaotic urban landscapes.
As mentioned, Osaka’s energy doesn’t naturally lend itself to the hushed, respectful atmosphere that you probably associate with high-end Japanese hotels. The city is a bit loud and messy which means, compared to most of the country, it feels like a lawless carnival. Happily, The Four Seasons doesn’t try to fight against Osaka’s character. Instead, it literally rises above it.
The hotel crams a lot in, under one (very high) roof. The upper floors offer the hyper-polished experience expected from this brand: expansive rooms, skyline views and marbled bathrooms. Then on the 28th floor, you’ve got what they’ve called GENSUI, a modern ryokan floor containing 21 tatami rooms and suites. After that, right up on the 37th level you’ve got three high-quality restaurants, a swanky bar, and then a spa complex one floor below. It’s a lot, and the fact everything is stacked vertically does give the hotel a bracingly futuristic feel.
Basically, as of right now, if you want top-notch, internationally recognised luxury in the Japanese city of Osaka, the Four Seasons is far and away the best show in town.
The Four Seasons Osaka has 175 rooms, including 148 guest rooms and 27 suites, with the majority occupying the upper levels of the tower. Standard rooms begin at around 45 square metres, which is generous by Japanese standards, while larger corner rooms and suites expand considerably beyond that.
Interiors swerve the obvious tropes of luxury hospitality. Instead of glossy surfaces and gaudy embellishments, rooms use a palette of pale timber, stone, textured fabrics and carefully positioned lighting. Our room also featured a very comforting shaggy carpet. Crucially, floor-to-ceiling windows dominate one side of all rooms, turning Osaka’s multi-faceted skyline into the main decorative element. Watching lonely cars make their way over and around the various elevated highways as the sun sets over Osaka might genuinely be my all-time favourite city view.
Furniture is low-key but consistently tasteful. Window-side daybeds provide a place to lounge around without interrupting the view, while built-in storage and satisfyingly clean-lined desks maintain the sense of openness. Bathrooms use marble finishes, separate bathing and shower areas and broad vanity counters. We also had an extremely fun, deep-soaking bathtub positioned directly next to a floor-to-ceiling window overlooking the Osaka skyline and Yodo River. You’ve not lived until you’ve spent the morning luxuriating in a bubbly tub, lording it over members of the rat race miserably dragging themselves to work hundreds of feet below.
The bedding follows the Four Seasons standard. Beds use the brand’s customisable Four Seasons Bed system, with guests able to choose mattress toppers in Signature, Signature Plush or Signature Firm configurations. Sheets are 300-thread-count cotton sateen with a satin finish, paired with down duvets and pillows.
The GENSUI rooms (of which there are 21) are more distinctive. Western beds are replaced with Japanese futon-style bedding. The futons are produced by Showa Nishikawa, a Japanese bedding company that’s been at it for 450 years. Bathrooms in GENSUI rooms reference traditional bathhouses too, with dark tiles and Japanese-style detailing.
The Four Seasons Osaka has five food and drink venues spread throughout the building’s teetering length. The first one you’re likely to encounter is Jardin, their ground-floor, all-day French-inspired bistro. Massive windows, outdoor terrace seating and a rather fetching green-beige colour palette all make for a versatile, perfectly serviceable luxury dining experience. The breakfasts had all sorts going on - including Chinese-style char sui from the buffet - and can be thoroughly recommended. We also ordered - and enjoyed - the fusion-style eggs benedict, featuring Bonito flakes, seaweed and Japanese pickles.
Higher up, the 37th floor contains two of the hotel’s major culinary attractions. Jiang Nan Chun, offering Cantonese cuisine with panoramic city views and Sushi L’Abysse Osaka, an ambitious collaboration between French chef Yannick Alléno and sushi chef Yasuda Itaru. The concept combines Edomae sushi technique with French culinary influences, following the original L’Abysse restaurant in Paris.
For drinks, Bar Bota is the hotel’s theatrical centrepiece. The circular bar sits high above Osaka with wraparound views, making it one of the city’s more dramatic places for an evening cocktail or three.
Rounding things off is Farine, the lobby bakery, which provides pastries, coffee and takeaway bits and bobs.
The service style is international rather than traditionally Japanese or overly formal. Staff are trained to accommodate both domestic and overseas travellers, and the hotel provides multilingual concierge support, 24-hour in-room dining and twice-daily housekeeping. It’s also a tad more casual than other luxury properties, meaning (thankfully) fewer ostentatious, obsequious gestures. The hotel opened with the advantage of being a new-build, allowing staff and systems to be designed around the modern guest experience from the beginning. The result is a hotel that feels gratifyingly choreographed, particularly in areas such as arrival, concierge assistance and housekeeping.
The Four Seasons sits in Dojima, north of Osaka’s traditional commercial centre. It is not the obvious choice for first-time visitors seeking the neon rush of Dotonbori or the shopping districts around Namba, but that is partly why the location works.
Dojima has historically been a business district, home to steel-and-glass offices, financial institutions and the famous Dojima rice exchange area. In recent years it has developed a more sophisticated cultural identity, with galleries, cafés and restaurants appearing alongside corporate buildings.
The hotel is also well positioned for exploring some of Osaka’s quieter attractions. Nakanoshima, an island district known for museums, riverside walks and historic architecture, is nearby, while Umeda’s major transport connections are within easy reach.
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