There are few things more annoying than losing your luggage while travelling – especially when the airline or airport is to blame. Your favourite trainers? Gone. And the super cool denim bucket hat you were so excited to flaunt on the beach? Also gone.
With ongoing horror stories of flight delays, cancellations and overcrowded airports, alongside terrifying tales of missing luggage, the prospect of travelling in 2022 is a nail-biting prospect.
And now data collected by the Civil Aviation Authority (CAA) has revealed the worst UK airlines for lost luggage, which is perhaps something to consider when booking your next trip. The research by luggage storage firm Bounce found that the CAA dealt with more than 360 British travellers’ claims of lost luggage between 2017 and 2021.
The CAA only handles cases that cannot be resolved with the airlines themselves, which means it’s really bad. Think huge bags full of valuables lost for months on end.
Crowned in an unfortunate first place as the worst luggage handler in the UK is Royal Air Maroc, Morocco’s largest airline. It was responsible for more than 12 percent of all reported lost baggage, with a staggering 46 cases across a four-year period.
Madrid-based airline, Iberia, takes second place for the worst luggage handler, representing 9 percent of lost baggage cases. Ryanair, Europe’s biggest budget airline, came third. The CAA reported 24 lost luggage cases between 2017 and 2021.
Here are the five worst airlines in the UK for lost luggage, according to the CAA:
- Royal Air Maroc, 12.5 percent of lost baggage cases
- Iberia, 8.17 percent of lost baggage cases
- Ryanair, 6.54 percent of lost baggage cases
- Pakistan International Airlines PIA, 5.99 percent of lost baggage cases
- Vueling Airlines, 5.72 percent of lost baggage cases