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These are the worst rail operators in the UK for cancellations

Avanti West Coast cancelled nearly 15 percent of trains in July and August

Written by
Ellie Muir

The UK has seen some of the worst train strikes in decades over the past few months. And so it’s no surprise that new data has revealed that train cancellations have reached their highest level on record.

Analysis from the Office of Rail and Road shows that almost one in every 25 trains were cancelled across the rail network during the 12 months to August 20. Many operators apparently recorded their lowest reliability score since records began in 2015, with certain train operators performing the worst in recent weeks.

Between July 24 and August 20 (the latest available data for a four-week period), 4.9 percent of services across the rail network were cancelled. The worst performing rail operator in the UK was Avanti West Coast, which had the lowest reliability score, with 14.9 percent of services cancelled during the four-week period. 

Grand Central (part of Arriva) was the second worst offender, cancelling 12 percent of services in the same period. In a close third was Govia Thameslink Railway, and London North Eastern Railway came fourth with 11 percent of services being cancelled during the same period. Hull Trains was the fifth worst operator, with 8 percent of services cancelled.

Here are the poorest rail operators in the UK based on cancellations rates from July to August:

  1. Avanti West Coast
  2. Grand Central
  3. Govia Thameslink Railway
  4. London North Eastern Railway
  5. Hull Trains
  6. Lumo
  7. TransPennine Express
  8. East Midlands Railway
  9. Cross Country
  10. London Overground 

ICYMI: the UK train strikes are set to start back up again in October.

Plus: this Scottish Castle with its very own dungeon (yes really) has just hit the market.

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