Al Sultan

Restaurants

Restaurants and cafés

Mayfair

  • Expensive

Time Out rating:

<strong>Rating: </strong><span class='lf-avgRating'>3</span>/5

User ratings:

<strong>Rating: </strong><span class='lf-avgRating'>3</span>/5
Rate this
 
0

Reviews

Add +

Book now

Book now

Venue details

MAP CLOSE
  • Address:

    Al Sultan 51-52 Hertford Street
    London
    W1J 7ST

  • Venue phone:

    020 7408 1155

  • Venue website:

    www.alsultan.co.uk

  • Opening hours:

    Meals served noon-11pm daily

  • Transport:

    Tube: Green Park or Hyde Park Corner tube

  • Price:

    Main courses £15-£23. Cover £2. Minimum £25

  • Map

    1. Al Sultan

Users say

0
<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

1.8 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:1
  • 3 star:0
  • 2 star:0
  • 1 star:3
LiveReviews|4
1 person listening
nazar azoo

We had a dinner at this restaurant last weekend. the atmospere was very nice, the staff were very helpful and friedley. As to the food, the appetisers, the mezze and the main coarse; mixed gril were exceptionally good, this is one of the top lebenese restaurant in London and we strongly recommend this restaurant. Excelent food and service.

Victoria S

We dined here for a birthday yesterday evening and were highly disappointed. The meze was the only thing that we really enjoyed, it seemed to be downhill from then on. Several members of our party were ignored by the ignorant waiters and service was extremely slow (I could see no reason for this as the restaurant wasn't particularly busy nor did they appear to be short-staffed). When are mains arrived they were luke warm, poorly presented and definitely overpriced for the portion size. For a restaurant set in the highly sought after area of Mayfair, they could learn a thing or two from Nando's, (I was a little confused when the 'boneless' chicken arrived with two huge bones in it...) Items were thrown haphazardly in front of us, often without checking whether we had actually ordered said item and to top the evening off the birthday cake was brought out before all of our party members were present at the table (one of whom was the birthday girl's sister). Overall, the evening was filled with frustration owed to the rudeness of the waiting staff and I will not be returning.

David_Bentley

Without doubt, this is the WORST dining experience I have ever had. The service was absolutely despicable. The food was cold and hugely hugely overpriced. The 'boneless' chicken came with bones in it. The £14 chicken shish came on a plate with literally just 10 pieces of chicken. No rice, no salad, just a plate of chicken cubes carelessly thrown in front of us. One of the waiters started filling our wine glasses with water (with the wine still in it!) I am not a fussy diner, but for £40 a head I expected a lot more than this shocking experience. I would not go back even if someone paid me. 0 out of 10. Don't waste your time or money.

B_Oz_123

WILL NOT BE GOING HERE AGAIN! AVOID IF YOU DO NOT WANT TO WASTE YOUR TIME + MONEY! I felt like they were taking advantage of their location and status to overcharge mediocre food -Food is overpriced Small portions Lamb cubes was extremely small and overcooked in some cases Meals were not accompanied by salad or bread; even the meals that are said to come with “mushrooms and tomatoes” had two pieces of very small tomatoes and 3 tiny pieces of mushrooms which were almost raw. In short, small and bare plates all round The “boneless baby chicken” came with bones! On the positive side the yogurt diced lamb meal and the mezze were quite tasty -Drinks menu We ordered a £32 wine which was supposed to be 2007/8. A 2010 bottle was brought to us. When we asked why that was, they replied by saying it was “new stock” (!) No attempt at providing us with an alternative or even apologising for not having the particular one in the bar -Poor service Unfriendly and rude staff, who literally threw the food in front of us, filled a wine glass with water whilst splashing it all over us It looked like there was sufficient number of waiters to attend to each table. Even then they ignored our group of 12. We had to keep calling them to get some attention Being on a big table, the friends sitting in the middle in particular received very poor service We love and enjoy good food but paying for this literally hurt. Outrageous! Just had to write a review!!