Hibiscus

Restaurants

Restaurants and cafés

Mayfair

  • Luxury
New_Hibiscus003.jpg

Hibiscous Michael Franke

Time Out rating:

<strong>Rating: </strong><span class='lf-avgRating'>5</span>/5

User ratings:

<strong>Rating: </strong><span class='lf-avgRating'>4</span>/5
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Venue details

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  • Address:

    Hibiscus 29 Maddox Street
    London
    W1S 2PA

  • Venue phone:

    020 7629 2999

  • Venue website:

    www.hibiscusrestaurant.co.uk

  • Opening hours:

    Lunch served noon-2.30pm Mon-Sat. Dinner served 6.30-10.30pm Mon-Thur; 6-10.30pm Fri, Sat

  • Transport:

    Tube: Oxford Circus

  • Price:

    Set lunch £34.953 courses. Set dinner £87.95 3 courses, £95-£105 tasting menu (£165-£195 incl wine)

  • Map

    1. Hibiscus

Users say

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<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

2.8 / 5

Rating Breakdown

  • 5 star:2
  • 4 star:0
  • 3 star:0
  • 2 star:3
  • 1 star:1
LiveReviews|6
1 person listening
Joe B

I love creative food, and having been fortunate enough to have experienced tasting menus such as Viajante's (which blew my mind) I was very excited by the prospects of what Hibiscus had to offer.

As this dinner was a special occasion and a gift to us, my partner and I took the 8 course tasting menu with wine flight, and enjoyed a glass of champagne each to start. The service and wine were impeccable and the intruding fruit fly didn’t bother us too much.

However, from the cashew nuts roasted in balsamic vinegar to the burrata with apple sorrel and raspberries, I wished I could have separated the components and enjoyed them in isolation, cleansing my palette in between. Each ingredient seemed to spoil it's accompanying ingredient, making neither of them a taste sensation. The ingredients throughout were modest; not a truffle, spoonful of caviar, piece of lobster, or an oyster in sight. Few exotic ingredients, mainly just good household ingredients, very well and imaginatively prepared, but in questionable combinations. The food was fine for a bit of fun, but when your bill comes to over £250 per head, one reflects on it a bit more seriously.  

Whilst other Michelin restaurants have made us feel like monarchs, Hibiscus' menu made us feel like mugs.

Patrick Isst

A friend of mine and I recently went to London for one of our annual gourmet treks. Craving for a great night at the Hibiscus restaurant and Mr. Claude Bosi’s eight-course tasting menu, we experienced an unforgettable evening encircled by greatest disappointment. While processing the online reservation months in advance, we haven’t been informed about the fact that there was a different menu for the Valentine’s day. Not even a single communication channel (e.g., webpage, email, call, etc.) provided information about the only six-course Valentine’s menu offered at this particular day (with a price almost double as high as the usual eight-course tasting menu). After being told about this limited menu selection and also the fact that the menu has to be finished within 1.5 to 2 hours (which was also never been communicated during the reservation process opposed to other restaurants in this class), we kindly wanted to provide the manager with constructive feedback to improve his operation in the future. To our surprise, the restaurant manager (Mr. Laurent Gilles) hasn’t at all shown an open ear and suddenly overreacted by forcing us to leave the restaurant and thus exposing us in the middle of the dining room. At this moment, we were perplex and couldn’t believe what happened. The restaurant manager’s attitude seemed to be obsessed with underlying, inadequate characteristics such as presenting insecurity and an inaptitude to handle constructive customer feedback (which are, by no doubt, essential skills to successfully running an operation such as Hibiscus). This experience does not comply with the expected standards published by various guides (e.g., Michelin Guide, Relais & Châteaux, The World's 50 Best Restaurants, etc.). Fully aware of the fact that, for instance, Michelin stars are primarily based on the quality of cooking, we question how such a meal can be enjoyed in a uncomfortable, not customer-oriented environment managed by a restaurant manager with limited client skills and an even threatening behaviour. We deeply regret that we haven’t had the chance to taste the reportedly excellent 8 course-tasting menu and, even more important, hope this feedback will open the rating agencies’ eyes to help maintaining the high reputations and high, constantly qualitative standards when it comes to future ratings. Luckily, our evening ended with a absolutely fantastic tasting menu at The Greenhouse Restaurant!

ptalking

Agree with Valerie: Excellent service but food no more than okay - think bland or odd combinations that mostly on this experience don't work. Very poor value for money for those people on a special night out.

Valerie

I went here for the 8 course tasting menu and was extremely disappointing. Most of my dishes were okay, but not a single dish was excellent. Two dishes was flat out bad. My fois gras had a vein in it and didn't melt in my mouth. The steak was similarly tough. My ravioli was bland and included undercooked beans. My first desert was uneatable. A mint and pea mousse in a chocolate shell. I love creative food, but peas and chocolate are a terrible combination. The second desert was eatable but average at best. The service was excellent but our table was surrounded by flies. Everyone in my party was killing fruit flies during the dinner. I caught at least 3. I really don't expect flies to be a problem in a Michelin starred restaurant. For the money, I would say this is the worst meal I've ever had.

Malloy

I took my husband for a birthday dinner on a Friday night when they offer a tasting menu from whatever is fresh from the markets that day. We chose to have paired wines as well as 6 courses. Right from the start, the country dining room air, the friendly service, we were impressed with this establishment. But the stand out is the sublime food most excellently paired with the wines. We have eaten in numerous Michelin starred restaurants, but Hibiscus is now one of the favourites. A wonderful dish of raw shrimps & lychees, warm ravioli of kohlrabi & pigs trotters with Galician sea urchins was so sublime we were oohing and aahing as the tastes exploded on the palate. Expensive, but absolutely worth the treat.

Lindsay Malcom

OMG, after sampling the Bosi pub in Wimbledon at the weekend, I found myself in Mayfair today and just had the most amazing lunchtime experience I can remember in the UK, Only in Paris have I experienced such incredible food matched with charming, unstuffy service. This HAs to be the best in town.