I had bought boots at this shop many years a go. Times change I am afraid! I feel very let down indeed by this shop as the prices are not consistent and some of the staff are less than helpful. They have a superb range of stock but with poor customer service there are alternatives!
British Boot Company
Time Out says
Posted: Tue Nov 30 1999
The British Boot Company was the first UK retailer for Dr Martens and became a favourite haunt of bands such as the Sex Pistols, the Buzzcocks and Madness in their late 1970s heyday. As well as the aforementioned DMs, the BBC offers all manner of big-soled, mean-looking, hard-wearing boots and shoes from the likes of Solovair, Gladiators, Grinders, NPS and Tredair. This is also one of the few outlets where you can get your hands on George Cox, the British brand famed for its brothel creepers and winklepickers and newer Robot shoes. The shop even sells vintage versions for true Cox aficionados
British Boot Company 5 Kentish Town Road
Average User Rating
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Do NOT shop at this store! They rip off tourists and scam internet sales. You will get 3 different prices if you ask 3 different clerks.. many boots aren't even priced. After looking on their website i saw the same pair they quoted in store for 190, on line for 125.. SAME BOOTS. This has happened to many people apparently, switching prices and not shipping goods. Somehow they wrangled me into buying a pair of boots, then later i discovered they were irregular, so when I returned them they refused a refund but TOOK the boots and issued me a credit. Their store website policy clearly states 30 day refunds, in-store its final sale? Save your hard earned money and shop elsewhere!!
PLEASE BE AWARE this shop does not offer refund under any circumstances even if it's for their fault. I was refused refund of a pair of shoes which didn't match the description, despite the fact they made mistake handling it. When went into a shop, I felt the owner of this shop has been physically threatening, raising his voice, forcing me to take back the goods. They have also made some racist remarks about Japanese, calling me Jap (which I overheard when I rang them). I've contacted the relating authority to deal with them. Loads of stress. Please stay away from this nasty retailer if you want a stress free shopping, and someone ought to teach them how to address others in a civilised manner. BEST AVOIDED.